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Audi Livermore

Livermore, CA

4.8
643 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 643 reviews

January 09, 2023

So far it's been a pleasure working with the Audi Livermore staff, both Sales and Service. More

by raul.sondhi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Gonzalez, Nick Yoritate
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback, and we look forward to helping you with your Audi next time you need us!

January 07, 2023

It was a pleasure to work with Nick. He is very knowleadgable about the vehicle and the process. He made sure the paperwork was all complete and was able to answer any questions I had ab More

by kashman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate, Sayed Akbari
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review, and for your recommendation of Nick! Please let us know if there is anything else we can do for you.

January 06, 2023

I enjoyed dealing with Nick. He showed that he was an expert at his job and made me feel he cared about my best interest as well as that of the dealership. Jose also was a pleasu More

by hazem.jaouni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Solorio, Nick Yoritate, Sayed Akbari
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to help you with your Audi purchase. We are glad to hear that Nick and Jose gook great care and made the process enjoyable!

January 05, 2023

It was a very poor experience, I called and verified that a specific car was on the lot and available. I was informed it was so I proceeded to drive 2.5 hours to purchase the vehicle. Once I arrived and star More

by DECOGNETTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Edward Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yohan Haddad, Nick Yoritate, Crystal Gomez
Jan 06, 2023 -

Audi Livermore responded

Good day to you. The pre owned vehicle we mistakenly referenced as being available was and is still a service loaner vehicle which unfortunately cannot be sold until March 2023. We apologize for not catching this sooner and we are very sorry you feel baited, as we made several accommodations afterwards to make up for your time and inconvenience. These are things we hoped would be taken into consideration for an overall dealership evaluation. We took quick action to acquire a new vehicle for you with identical equipment (notwithstanding the interior color) from another dealership, and then offered you this brand new vehicle for the price of the used one you drove so far for. Both MSRP stickers were printed to show the identical price and features of the car so you can see the only difference was interior color. We also made accommodations to help with processing your documents while your previous vehicle was sold to a third party, and we delivered the new vehicle to you to accommodate the prior inconvenience. We had hoped all of the above actions performed by our team would help you feel better regarding the error we originally made on the vehicle's availability. Nevertheless, our intent was only to please our clients expectations, and we are again sorry you feel that we were not forthright with you. Best regards Yohan Haddad, General Manager

January 04, 2023

Courteous. Prompt service. Let's you know status of car as well as any additional service needs. More

by JACKVICKYCUPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review. We are happy to hear your service was handled promptly and respectfully. Please let us know if there is anything else we can do for you!

January 02, 2023

Great service Friendly and helpful staff. They answered all my questions and offered the best deal. More

by JSALAMERA
Recommend Dealer
Yes
Employees Worked With
Edward Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sayed Akbari
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to earn your business. We appreciate it!

December 28, 2022

Great service and Great Service team from Livermore Audi. Highly recommended place. I bring all my vehicle here. More

by ratht209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review and recommendation! We are glad to hear that Nancy took great care of you and your Audi, and we are here for you the next time you need us.

December 28, 2022

Nick is so helpful and take times to care your needs. Will definitely come back for next our Audi More

by W
Recommend Dealer
Yes
Employees Worked With
Edward Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on your recent visit with us. We appreciate the opportunity you gave us to earn your business, and we look forward to helping you the next time you need us!

December 25, 2022

Nice and friendly atmosphere, no sales pressure, all around good experience even when buying a used car versus a brand new car. Highly recommend More

by juergen.jandeleit
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jen Bi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sayed Akbari
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to help you with your vehicle purchase. We are happy to earn your recommendation and we look forward to being of service to you in the future.

December 22, 2022

Great service and customer assistance . Took time to ensure everything was in order before we left. I used to go to Fremont but not since coming here More

by SJ_SALSERO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review! We are happy to hear we have earned your business, and we look forward to helping you with your Audi next time!

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