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Audi Livermore

Livermore, CA

Overview
Employees
Reviews
Vehicles
4.8
643 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 643 reviews

January 30, 2023

Great Sevice from everyone I coordinated with. From service to finance all of them gave special attention and great service. I will not go anywhere. Customer for life with Audi Livermore. Thank y More

by mohsin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate, Sayed Akbari
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your review. We love earning a customer for life, and we look forward to helping you the next time you need it!

January 29, 2023

Bought my car here, continue to service it here, always a great experience at this dealership More

by toddm71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your review and for being a loyal customer. We appreciate the opportunity to help you with your Audi, and we look forward to your next visit!

January 28, 2023

Excellent personalized service with a smooth transaction. I appreciated Nick’s assistance on my purchase. More

by tschan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your review of your recent experience with Nick. We are pleased to hear it was a smooth transaction! Please let us know if there is anything further we can do to help you get the most out of your Audi.

January 22, 2023

Audi Sales Associate Edward Green is extremely knowledgeable and professional. I look forward to working with Edward for all of my future purchases. Thank you Edward! More

by SJM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edward Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback on Edward, we are pleased to hear he made your visit a 5-star experience. Please let us know if there is anything else we can do for you!

January 18, 2023

Nick was a very professional salesman and was not pushy at all, he made sure to get us what we wanted and did not force a sale on us with something we did not fully love. More

by karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate, Sayed Akbari
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you Karen for your review, and for the opportunity you gave us to earn your business. We appreciate it, and we are here for you if there is anything further we can do to assist!

January 15, 2023

The dealership has very personable staff, is conveniently located, and delivers excellent service. I was very pleased with my experience. More

by jayjames91
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate, Crystal Gomez
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Feb 14, 2023 -

Audi Livermore responded

Thank you for your review, and for your business. We are glad we were able to provide excellent service to you, and we are here for you if you need anything further to get the most out of your Audi!

January 13, 2023

Good service and nice friendly employees. Enjoy the drinks from the vendor while waiting. Audi you, Rocks! More

by pagingpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your review, and for the opportunity to service your Audi. We look forward to helping you again the next time you need us!

January 13, 2023

The team at Audi Livermore are always courteous, helpful, and deliver on expectations. I have full confidence in them More

by Cgood1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback! We are happy to hear that our team has earned your confidence, and we look forward to helping you with your Audi next time you need service!

January 12, 2023

Each of the professionals treated me with respect and were competent in all degrees. The process was clear, transparent, and efficient. More

by 2018 etron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2023 -

Audi Livermore responded

Thank you for your feedback! We are happy to hear your experience was efficient and communication was clear. Please let us know if there is anything further we can do for you to help get the most out of your Audi!

January 10, 2023

Worst dealer experience I have ever had. I was out of state, I did not expect them to understand my states laws/rules but they never explained the California process. They wouldn't take my o More

by W M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Yohan Haddad, Isaiah Adams, Jose Solorio, Sayed Akbari, Crystal Gomez, Adrees Sharza
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Jan 18, 2023 -

Audi Livermore responded

We appreciate your feedback. We too share your frustration regarding Maryland State sales and deliveries/financing for out of state purchases. Navigating through this process is a specialized field, which has security precautions in place that I understand are intended to limit fraudulent transactions. In your case, the circumstance with the lender approval had to be changed to complete your bank approval. This is why I took over your transaction personally and communicated with you at each step after you received your car. We regret you were unable to drive your car due to Maryland state DMV requirement and title needed to complete your registration, and I understand the frustration this causes. We are unable to provide workarounds for your state's policies that do not offer temporary operating permits while paperwork and funding is in route. Our apologies for missing the mark on what we hope would have otherwise been considered a great transaction process. Best regards, Yohan Haddad, General Manager

Jan 18, 2023 -

W M responded

My issues with the dealership are not with Maryland's laws or rules, they are that Audi of Livermore did not explain California's laws/process or that the financing issues would delay Audi of Livermore from turning the forms over to the CA DMV. Audi of Livermore knew how slow the CA DMV is. I never mentioned not being able to drive the car in my review. That is not my biggest issue, its a big issue but not the biggest. The bigger issue is that financing was changed two days before the first bill was due. I appreciate the work that Yohan the GM and Isiah the salesman did. I didn't appreciate a salesman who didn't work with constant asking for a review.

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