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Audi Livermore

Livermore, CA

4.8
643 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 643 reviews

April 08, 2023

It is always a pleasure to work with Livermore Audi. I’ve been helped by Nancy for years and she is the best! More

by SHABSICKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. We value our loyal customers, and if there is anything else we can do for you, please be sure to let our team know!

April 06, 2023

The service was wonderful. Nancy is very knowledgeable of the process and very helpful And quick with solutions. More

by rahulvartak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

April 06, 2023

Easy to schedule appointment Service Center opened early to help waiting customers Customer Service personnel friendly More

by mgekk19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

April 05, 2023

Friendly service people. Friendly service people. Friendly service people with smiles on all the time. More

by MARUSKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Omar
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. If there is anything else we can do for you, please be sure to let our team know!

April 03, 2023

Great customer service, prompt and consistent communication, friendly staff, awesome products - what else could you ask for? More

by Rennster
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yohan Haddad
Dec 29, 2023 -

Audi Livermore responded

Thank you for your feedback, and for the opportunity to help you with your vehicle purchase. We appreciate it!

April 02, 2023

It seems to me that my car has a few if not many problems with regards to electrical systems which is probably due to first year build which provides blend arenit passed on in blame to the dealership More

by JSPWILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts do not come on on time
Apr 07, 2023 -

Audi Livermore responded

Thank you for sharing your feedback regarding your vehicle. We are focused on our customers having a positive experience and I want to ensure we address the concerns of our customers. In an effort to improve your experience, we have researched your records and attempted to contact you to discuss your vehicle's needs in more detail, but so far we have been unable to reach you. At your convenience, please contact us at the following: Nancy (Service Advisor) 925-245-4963 or Johnny (Service Manager) 925-245-4971. Thank you, we look forward to hearing from you.

March 29, 2023

No problems But curious why I received a lawsuit form to fill out on a recall by audi hq? More

by BRADFORDJC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Choy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2023

My experience throughout the past 20 years has been outstanding. Great experiences with Johnny and Nancy. More

by GAZIMMERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for your thoughtful feedback, and for being such a loyal customer. We appreciate you, and we look forward to your next visit!

March 25, 2023

Great service. The service advisor was helpful and completed the job quickly as stated. Would definitely come back to service vehicle again. More

by ko911cab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Cheng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Audi Livermore responded

Thank you for sharing your feedback. We appreciate the opportunity to service your vehicle and help keep it running at its best. We look forward to your next visit, and if there is anything else we can do for you, please be sure to let our team know!

March 25, 2023

Nick, Sayed and Yohan Hadad are simply the best team. Best experience I’ve had purchasing a vehicle. Nick Yoritate is very knowledgeable about the brand, and he cares about his clients. He is still walk More

by Laimarie777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yohan Haddad, Nick Yoritate, Sayed Akbari
Dec 29, 2023 -

Audi Livermore responded

Thank you for your thoughtful feedback, and for the opportunity to help you with your Audi purchase. We appreciate you, and we look forward to helping you again in the future!

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