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Audi Livermore
Livermore, CA
612 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 612 reviews
November 09, 2024
They were very helpful showing me all functions of of new car in detail. And I am able to call them back fir any questions I have car in detail. And I am able to call them back fir any questions I have More
by georgesideris
Verified Customer
November 08, 2024
The service advisor was Josh Choy - very good 4 stars. Would provide a 5 star rating but he needed to provide updates without customer asking multiple time. The service tech was Ruben Guitierrez. Complete Would provide a 5 star rating but he needed to provide updates without customer asking multiple time. The service tech was Ruben Guitierrez. Completed the replacement of four tires per recall, but the car came back dirty and the tires were extremely dirty. I would expect the technician or someone at Livermore Audi would at least clean the wheels. More
by mcr.fastball
November 08, 2024
Livermore Audi handled my deal with professionalism and smoothness. I highly recommend, to include Jen. smoothness. I highly recommend, to include Jen. More
by ajaime0
November 04, 2024
Audi took my money ($34,000) without selling me a working car!!! Here it is 6mos later with no working car from Audi. My initial purchase was the faulty Etron with outstanding safety recalls (Apr 31, 2024 car!!! Here it is 6mos later with no working car from Audi. My initial purchase was the faulty Etron with outstanding safety recalls (Apr 31, 2024). I returned the Etron within 48hrs and demanded my money and trade in car be returned to me ($34k = $18k cash and a 2019 Mercedes Coupe trade in). I was told no, by Sales Mgr. Adris. He then offered to replace the Etron with another car instead. He asked for 30 days to do it. He located and swapped 2021 Q5 premium after waiting a month in late May. The 2nd car, the Q5 swap, also failed. The 2nd car had engine failure. It is now Nov and I have no car. Audi tried to offer me another Q5 car today (Nov 3) but wanted me to pay more money. Keep in mind, AUDI CURRENTLY has $34K of my money from the initial transaction that they have not made good on. I still have no car. To make matters worse, I was asked to leave the loaner car and not offered another loaner or a "freakin" ride home. All of this and I still have no working car in exchange for my $34k. More
by BJB
November 04, 2024
Extremely knowledgeable Service Staff. Explanation of repair process was clear and concise where I could understand. Josh provided updates during the repair process. Explanation of repair process was clear and concise where I could understand. Josh provided updates during the repair process. More
by MANNY38
Employees Worked With
November 04, 2024
Everyone is great to work with. I can't remember everyone's names but everyone takes time to explain and be clear and communicate timing and expectations. I can't remember everyone's names but everyone takes time to explain and be clear and communicate timing and expectations. More
by cmarchese0
Employees Worked With
November 03, 2024
I specifically asked for dye to identify where my AC leak was as I went to another shop prior to Basically at the end I was charged for the same thing I originally recieved and was told a wire was the iss was as I went to another shop prior to Basically at the end I was charged for the same thing I originally recieved and was told a wire was the issue. Went to another shop there was no wire and the supposed video didn’t show anything Nancy is always not helpful and paid for the same thing I had already knew and my car was dirty after the service. Completely disappointed and feel like reporting this. Scam! More
by Leslie medina
October 27, 2024
Audi Livermore helped me the car of my dreams. Zamir. Alex and Dris were very helpful. Zamir. Alex and Dris were very helpful. More
by Supuu
October 27, 2024
Always pleased with Livermore Audi’s service department, that is why I always go to them when my car needs service. that is why I always go to them when my car needs service. More
by BRNES05
