Audi Livermore

James, the sales person was knowledgeable and responsive. I was not pleased with the next level. He tried to add pre paid services that I explicitly informed him, I did not want. I have made thre responsive. I was not pleased with the next level. He tried to add pre paid services that I explicitly informed him, I did not want. I have made three requests for a copy of my purchase agreement and have not received a copy. I should have received the purchase agreement the day I bought the vehicle. I did not! Terrible. More

Easy and professional to work with - Great Service ! I purchased my vehicle when I was out of the USA and the process was perfect and honest. I purchased my vehicle when I was out of the USA and the process was perfect and honest. More

I received excellent customer service in regards to helping me figure out how to use some of the features of my vehicle. helping me figure out how to use some of the features of my vehicle. More

They did a great job from start to finish with the service. Thx. I will continue to take my parents car there for service and recommend them to others. service. Thx. I will continue to take my parents car there for service and recommend them to others. More

Previously I had very unpleasant experiences with Livermore Audi while I was trying to purchase a vehicle. However, this time Nick(sales) and Nancy(service) gave me a wonderful customer service! They Livermore Audi while I was trying to purchase a vehicle. However, this time Nick(sales) and Nancy(service) gave me a wonderful customer service! They both were very attentive, caring, and personable! Great timely communication and knowledgeable! I guess you just have to encounter the employees who have been there for a long time and care! Thank you to both of you for the wonderful experience!!!! More

Everyone I met there was helpful and professional and patient. And they offered a very good price in the end. I highly recommend Audi Livermore for anyone who is considering purchasing Audi. patient. And they offered a very good price in the end. I highly recommend Audi Livermore for anyone who is considering purchasing Audi. More

Here’s a review based on your experience: I recently purchased an Audi Q7 from Audi Livermore, and overall, I had a good experience, with a few highs and lows. My sales consultant, Nick, was fantastic! purchased an Audi Q7 from Audi Livermore, and overall, I had a good experience, with a few highs and lows. My sales consultant, Nick, was fantastic! He was incredibly knowledgeable, professional, and patient, walking me through all the features of the car and ensuring I understood everything. Nick even handled the car delivery personally, and his kindness and dedication made the buying process enjoyable and stress-free. However, my experience with the finance department was disappointing. The finance manager’s tone and approach made me feel uneasy, and I found the process lacking in transparency, which affected my trust in their services. Ultimately, I arranged my own financing through Bank of America and secured a better rate. On a positive note, the store manager was supportive and great to work with, which helped balance out my experience. While I highly recommend Audi Livermore and commend their sales and management teams, I would advise future customers to consider arranging their own financing for a smoother, more reliable experience. More

They were very helpful showing me all functions of of new car in detail. And I am able to call them back fir any questions I have car in detail. And I am able to call them back fir any questions I have More

The service advisor was Josh Choy - very good 4 stars. Would provide a 5 star rating but he needed to provide updates without customer asking multiple time. The service tech was Ruben Guitierrez. Complete Would provide a 5 star rating but he needed to provide updates without customer asking multiple time. The service tech was Ruben Guitierrez. Completed the replacement of four tires per recall, but the car came back dirty and the tires were extremely dirty. I would expect the technician or someone at Livermore Audi would at least clean the wheels. More

Livermore Audi handled my deal with professionalism and smoothness. I highly recommend, to include Jen. smoothness. I highly recommend, to include Jen. More