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Audi Livermore

Livermore, CA

Overview
Employees
Reviews
Vehicles
4.8
618 Reviews
Welcome to Audi Livermore, your one-stop destination for everything Audi in the East Bay Area. Whether you're searching for a new or used Audi model, we've got you covered. We also offer parts and service, so when you need maintenance for your current Audi, we can help with that too. On the hunt for an A4, Q5 or Q7? You're in luck. Or the fantastic new lineup of electric Audi vehicles? We have an impressive lineup of a variety of Audi models. Our dealership is conveniently located off of the 580 Freeway, and we're staffed with Audi enthusiasts who are ready to help you.
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3400 Las Positas Rd

Livermore, CA

94551

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Showing 618 reviews

January 16, 2024

They helped me find the best car at the right price, then helped me buy it when the lease ended. Thanks Audi Livermore guys and gal. More

by REBECCAJD
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Yoritate
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January 16, 2024

Nicholas was super helpful on giving me a tutorial for my Audi Q7. He spent quite some time explaining how the inside interface works and made me feel a bit more comfortable with how things work. More

by ginimaew
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Yoritate
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January 15, 2024

Good explain very good Job was as I expect On time Was don before time More

by Wais
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
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January 15, 2024

Charged unfairly too much Unfair diagnostic which audi m disto was doing for free, livermore audi charged $250 More

by QURESHI.KAMRAN
Recommend Dealer
No
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
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Jan 29, 2024 -

Audi Livermore responded

Thank you for your feedback on your recent diagnostic visit. A diagnosis was performed on your Audi to understand why a warning light came on. We would like to offer the opportunity to service your vehicle and waive the diagnostic fee, but have so far not been able to make contact. Please contact us at your earliest convenience so that we can help deliver a positive resolution to the matter. Thank you, Johnny Cheng, Service Manager

January 15, 2024

Welcomed appropriately and pulled my information up knowing exactly what was needed for my appointment. I appreciate the efficiency. I had an additional concern that I wanted a tech to take a look and More

by suresh.dheerendra
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
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January 14, 2024

They treat you like family. They treat you like family. And they are professional and meticulous with their work. More

by AGON3
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
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January 14, 2024

Very helpful They helped me out with my rear wiper and let me know exactly when I could pick up my car More

by SURAJ.AB
Recommend Dealer
Yes
Employees Worked With
Ismael Dastagirzada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ismael Dastagirzada
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January 14, 2024

tools months and numerous visits to fix Car went in August and in December was still broken. Traded the car in with warning lights on. Tired of dealing with broken car. Will not buy another Audi ever More

by JGRECIAN
Recommend Dealer
No
Employees Worked With
Faith Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faith Clark
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Jan 15, 2024 -

Audi Livermore responded

Thank you jgrecian for sharing your feedback on your service visits. We understand your frustration with the issues presented by your Audi. The diesel vehicles have common issues and even with the extended warranty, repeated visits to the dealership are burdensome and take their toll on an owner. I'm sorry for the ordeal you went through, but if there is every anything we can do for you in the future, please ask for me directly so I can do my best to ensure a positive experience. Thank you, Johnny Cheng, Service Manager

January 13, 2024

Great customer service. Like the Uber ride to and from. Like the offer to wash the car even though I couldn't take advantage of it this time around. More

by ALICE.LEWSEY
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
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January 13, 2024

Nancy and the tech went above and beyond to fix my issue and more Great experience More

by CHAD.ARNOLD2
Recommend Dealer
Yes
Employees Worked With
Nancy Frasula
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Frasula
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