Audi Lehi - Service Center

From the moment when I walked in, Addie, greeted me with a smile. Addie made sure I was taking care of with a ride. She explains things very well. She made the experience better. a smile. Addie made sure I was taking care of with a ride. She explains things very well. She made the experience better. More

So appreciate that a loaner was offered to me- made a huge difference! My service rep, Zach, was so helpful, informative and great to work with huge difference! My service rep, Zach, was so helpful, informative and great to work with More

The service dept. was very helpful and easy to work with. They were very professional. was very helpful and easy to work with. They were very professional. More

Easy in and easy out The process was easy, uber option is wonderful. Service was pretty quick. wonderful. Service was pretty quick. More

They were very professional and attentive, they finished the work in the timeframe discussed and assisted me promptly with a very detailed explanation and professional demeanor the work in the timeframe discussed and assisted me promptly with a very detailed explanation and professional demeanor More

I was immediately greeted and asked what my needs were. They were ready for my car at that time. They were ready for my car at that time. More

Rich was phenomenal. He truly cared about me getting the best service in the most timely manner! It was the best service I’ve had at an Audi dealer. Thank you Tich!!! He truly cared about me getting the best service in the most timely manner! It was the best service I’ve had at an Audi dealer. Thank you Tich!!! More

The communication between me and the service consultant was awful. Allie was so demanding and very pushy toward closing on servicing the car which is quite unprofessional. I was there for the battery recal was awful. Allie was so demanding and very pushy toward closing on servicing the car which is quite unprofessional. I was there for the battery recall appointment. I also needed to make a second trip home (from Lehi to South Jordan) to get the charger which nobody told us I must bring it to the appointment in the beginning. Allie texted me to ask if I want to schedule for the maintenance service. If not, she needed the loaner back immediately. I was so upset when I saw her text message. I already mentioned to her that I would return the loaner around 3.40pm-4pm after I picked up my kids. For that I do not want to come back there either for service or purchasing. I already had my car service at the Audi Salt Lake where I feel more value, open for discussion, welcoming and in general much more professional atmosphere. More