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Audi Lehi

Lehi, UT

4.6
255 Reviews
WE ARE AUDI LEHI You might expect a dealership's top priority to be cars, but not at Audi Lehi. To us, people are number one (though cars are a still a close second). Whether you're a lifelong customer or a new face, looking for a new car or shipping for something used, or need minor maintenance or major repairs, Audi Lehi is the place to go. Our friendly and knowledgeable sales, finance and service staff have made us Lehi's trusted Audi dealership for over 10 years, and they're ready to help you with whatever your vehicle needs may be. Just give us a call, send us a message or stop by and see us today!
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3455 Digital Dr

Lehi, UT

84043

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Showing 255 reviews

December 30, 2022

Poor customer service, bordering on dishonest. We are the original owners of a 2014 A3 with <50k miles. Our vehicle had an airbag recall notice outstanding for about a year. An airbag recall i More

by dkfrances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Dimond
December 23, 2022

My Name is Tom Alexander, my wife and I purchased our 9th Audi from Audi Lehi, Ut. This year. Over the years we purchased Audi’s from first rate big name dealers while living in Chicago land IL. And the Co More

by tlalexander1313
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Page- sales, Rich Dahl - service consultant, Sonny assistant GM, Simon Millican service manager., Ashley Bell
Dec 27, 2022 -

Audi Lehi responded

Thanks for your review, Tom! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 15, 2022

Contacted Audi LEHI to order a vehicle. Was immediately advised they will be charging a 10k markup over the MSRP on the vehicle. Dealerships make a killing on the MSRP to begin with. This i More

by Chuck26c
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Unknown sales representative
Dec 16, 2022 -

Audi Lehi responded

Hello, Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. Dave Turja, General Manager davet@kengarff.com

August 21, 2022

I bought a brand new Audi Q5 two recently. The sales manager, Greg Hall, was very nice and really wanted me to buy the car. Two weeks laker the front tire exploded for no reason while I was dr More

by Tyler T
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Hall, Nicola Forsyth
Aug 22, 2022 -

Audi Lehi responded

Hello Tyler, Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience with our dealership, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! Dave Turja, General Manager davet@kengarff.com

March 29, 2022

Just tried to set up appointment to get brakes Checked and a coolant problem and a recall. They can not even schedule me for 90 days. That is terrible service. 3/20/2022 More

by kjg246810
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure name
Mar 29, 2022 -

Audi Lehi responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with the time spent in our store so we are evaluating your review to see what we can do to make things right. Thank you. General Manager Dave Turja davet@kengarff.com

September 27, 2021

On one visit I could not get anyone to tell me whether my tires had been rotated. The NEVER LET YOU TALK TO A MECHANIC curtain was drawn. Despite the hokey cell phone video, no one knew and the mechanic, a More

by Unhappy Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I spoke with two people answering the phone and one person in parts
Sep 27, 2021 -

Audi Lehi responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to see that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to make things right and improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Thank you. General Manager Dave Turja davet@kengarff.com

Sep 27, 2021 -

Unhappy Mike responded

I have dealt with Simon Millican at Audi Lehi and received an answer to my question. This is not a comment that applies to other Garff dealerships as my experience with my wife's Honda at Stockton Honda has been very good,

April 22, 2021

Don't go to this dealer you can no get through to Service Department and when leaving a message you will not get call back. More

by stan
Recommend Dealer
No
Employees Worked With
no response
Apr 22, 2021 -

Audi Lehi responded

Hi stan, Thanks for taking the time to share your experience. We want all of our customers to be happy with the time spent in our store so we are evaluating your review to see what we can do to make things right. Thank you. General Manager Dave Turja davet@kengarff.com

Apr 24, 2021 -

stan responded

Audi could honor their recall for the airbags that could help make it right. The recall was 15 months ago and your Service Department did finally call me back to say they still can not fix it. I do not feel good about driving the Audi and I do not feel good about selling the Audi as someone could die in it. Audi knew about the problem long before the January 2020 recall, but still puts its owners at risk by not having a solution and fixing it.

March 03, 2021

Every step of the way has been a great experience! We love our car and the way we've been treated. All these negative reviews have me baffled. More

by AA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner, Xavier
July 10, 2020

trash dealership, sleazy, horrible experience, DO NOT GO!!! Where do I begin. I was so excited about my new to me (used) 2018 Audi Q5, up until I went in person to Audi Lehi. My previous vehicle was valued $2,0 More

by marygrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ali, Greg Dimond
Jul 10, 2020 -

Audi Lehi responded

Hello - Thank you for taking the time to share your experience with us. We really appreciate your feedback. We always want our customers to feel important and valued the moment they walk through our doors and I am sorry you did not experience that. I would be happy to talk with you more about your experience and see if I can fix any outstanding issues. You can reach me directly at sunnec@kengarff.com. Thank you. Sunne Couvrette General Sales Manager

March 14, 2020

HORRIBLE CUSTOMER SERVICE!!! HORRIBLE SERVICE at Audi Lehi dealership. HORRIBLE experience!! I came in to test drive a car on their lot that was later sold that afternoon, I was t More

by Wes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie Jensen, Brandon Robinson, Craig Madsen, Jordan Stephan, Brandon Kearns, Brandon Rigby