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Audi Las Vegas - Service Center

Las Vegas, NV

4.7
304 Reviews

304 Reviews of Audi Las Vegas - Service Center

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May 22, 2023

Kevin Murray was my service consultant. He was very professional, knowledgeable, friendly and helpful. I would highly recommend him. More

by NFCJune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Murray
May 25, 2023 -

Audi Las Vegas responded

Thanks so much for the warm recommendation of the team here at Audi Las Vegas. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 22, 2023

The Audi Las Vegas team took very good care of my Q5. Steven Ali was very friendly and helpful throughout the entire process. He explained everything that needed to be done to the car and was patient to More

by ehadrianne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ali
May 25, 2023 -

Audi Las Vegas responded

We are pleased to hear you had such a positive experience with us, Ehadrianne! Feel free to stop by if you ever need any more help.

May 16, 2023

Always the best. Ari makes my visit easy and I feel like a VIP. Always a pleasure More

by martypub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ari
May 17, 2023 -

Audi Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Service writer was very helpful and kept me informed of vehicle status. Researched my vehicle history and was able to cover all services under my prepurchased maintenance. Only thing they didn’t do was wa More

by kevinbrown44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana Azapanta
May 17, 2023 -

Audi Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Erik Horn is my service advisor and I always get great, friendly service. He's honest about what needs to be done and if it's critical or not. Would highly recommend Desert Audi! More

by Heidi M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Horn
May 17, 2023 -

Audi Las Vegas responded

Hello Heidi, it means so much to us that you chose our dealership! We appreciate your recommendation of Audi Las Vegas and we hope to be of service again in the future.

May 14, 2023

I feel they were not being honest! I live in Las Vegas. And it took them 9 days to remove a holt to replace a bushing! More

by Randall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wido
May 17, 2023 -

Audi Las Vegas responded

Hi Randall, we are deeply disappointed by your experience at Audi Las Vegas. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (702) 570-0276 to discuss what we can do to help.

May 12, 2023

Friendly staff that are willing to help you with whatever you need and then some More

by Q5e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wido
May 16, 2023 -

Audi Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 10, 2023

I have great confidence in Las Vegas Audi. The service department, Ariana, has treated me well and honestly. I always feel comfortable with the staff and their responsiveness to questions or i More

by jnanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariana and Kevin
May 15, 2023 -

Audi Las Vegas responded

Hello, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 08, 2023

Every visit at the service department has been seamless and pleasant from all service personal throughout the entire process. Excellent service! More

by Arisnickerz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wido, Steven, Ariane, Erik, Romeo, Kevin
May 11, 2023 -

Audi Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 08, 2023

Service was speedy and accurate! Service writer Eric was amazing in keeping me informed by phone. Eric also assisted with my warranty and getting me a rental car More

by Donnalong775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric H
May 10, 2023 -

Audi Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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