Audi Las Vegas - Service Center

From the moment we walked in we felt welcomed. Chris was friendly and very knowledgeable about the car he sold us. Chris and Ali at the service center went above and beyond when I came in for my 3 Chris was friendly and very knowledgeable about the car he sold us. Chris and Ali at the service center went above and beyond when I came in for my 30k and 40 mile service. They treated me and my car with the highest quality. I love my Audi and I won't go anywhere else but Audi Las Vegas for service on her More

I booked an appointment about a week in advance over the phone to repair some minor curb rash covered by warranty on my wheels. I was told to book on a Tuesday/Thursday as these are the days when a wheel te phone to repair some minor curb rash covered by warranty on my wheels. I was told to book on a Tuesday/Thursday as these are the days when a wheel technician is present on-site according to the phone rep. I arrive Tuesday to my appointment and was told that I had to contact a third party contractor to get the work done as they do not have anyone on-site that actively does wheel repair. Seems like there was some miscommunication between the person on the phone the the in-person advisor. Reason for 4 stars is that I basically just took a trip out to the dealer and waited an hour for something that could have been told to me over the phone to contact the third party. The wheel repair tech did a fantastic job in repairing my wheel at home! Just disappointed in losing some time out of my day. More

Excellent customer service, clean restrooms five star, I would recommend family in Friends, love the complementary coffee machine would recommend family in Friends, love the complementary coffee machine More

I just walked in and get a really nice greeting. Get my car servies done the same day with an extra coupon! Get my car servies done the same day with an extra coupon! More

Dealership is in great condition, people there are all nice, polite, and good to deal with. Adviser Kiven is professional, and kind. nice, polite, and good to deal with. Adviser Kiven is professional, and kind. More

Always feel important. Erik recommend services and pricing was fair. Reviewed inspection report with me and advised of upcoming required services and recommended ones. Eri Erik recommend services and pricing was fair. Reviewed inspection report with me and advised of upcoming required services and recommended ones. Erik is a professional More

They provide great service each and every time. I had an issue that was making me very upset, and they were patient and got the issue fixed. I so appreciate their great attitude. My service rep Eri I had an issue that was making me very upset, and they were patient and got the issue fixed. I so appreciate their great attitude. My service rep Erik is the best. More

I always feel welcome when I bring my car in. Excellent staff at the Sahara location. Excellent staff at the Sahara location. More

Had engine failure while passing through Las Vegas from out of town, had to have my A6 towed in blind. Service department handled the extensive repairs flawlessly from beginning to end. Would not hesitat out of town, had to have my A6 towed in blind. Service department handled the extensive repairs flawlessly from beginning to end. Would not hesitate to utilize them again for anything. Ariane is truly a rock star for this group. More

Erik Honn was polite and professional. He knew I had to wait for my car to be serviced so he tried not to keep me waiting too long. They did tell me if the service ran long, I would not He knew I had to wait for my car to be serviced so he tried not to keep me waiting too long. They did tell me if the service ran long, I would not be given a loaner. That needs to be corrected or at the very least, transportation provided both ways. More