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Audi Las Vegas - Service Center

Las Vegas, NV

4.7
304 Reviews

304 Reviews of Audi Las Vegas - Service Center

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August 19, 2022

Autonation Audi of Las Vegas has been servicing my vehicle for almost four years now and they have always provided me outstanding service. Kudos to Erik Hohn, our assigned service advisor, who always More

by Japan6689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Hohn
Aug 24, 2022 -

Audi Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 17, 2022

Nice people accommodating esp our adviser . They make you comfortable at your visit thank you for the great service . More

by lplacheta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Honn
Aug 23, 2022 -

Audi Las Vegas responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2022

Great facility, Very good customer service. Our service advisor Erik is always going above and beyond to meet our needs. More

by m_chami
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Horn
Aug 16, 2022 -

Audi Las Vegas responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

Great customer service Romeo was able to get me Loner vehicle during a very busy week for you guys really appreciated. More

by Coreyernest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romeo
Aug 16, 2022 -

Audi Las Vegas responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 04, 2022

My service advisor Kevin was very knowledgeable, helpful, and responsive. I have been a loyal customer of Audi Las Vegas since 6 years. Highly recommend. More

by TV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Tom
Aug 07, 2022 -

Audi Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 04, 2022

Easy to schedule service appointment, excellent service with Wido, prompt notification when car ready and explained extended warranty More

by arguello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
wido van muyden
Aug 08, 2022 -

Audi Las Vegas responded

Arguello, it is great to read such wonderful comments about your recent experience with us! Drive safe, and we'll see you on the road.

August 02, 2022

Great service with honest service advisors who are communicative and kind. Exactly what you want in a service department, although rarely get at other dealerships. I’ve been coming here for years and More

by C Fleming
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter
Aug 04, 2022 -

Audi Las Vegas responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Audi Las Vegas. If you have any further questions, please give us a call. We're always happy to help!

August 01, 2022

The dealership was nice and clean. The service was very good. Going over everything they were going to do to the car. More

by Donannette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter
Aug 01, 2022 -

Donannette responded

Everything was awesome from Walter taking care of me to getting the car done in a timely matter. The attention to washing the car needs more. I basically had to wash the car over when I got home. The roof wasn’t cleaned. It has the panoramic sunroof and it was still dirty when I drove off. The carpet were not vacuumed and I had to ask to get it done. The wheels were not cleaned very well.

August 01, 2022

All staff in the service department are super friendly, accommodating, and professional. Always a GREAT EXPERIENCE when I bring my Audi for service! More

by srsalviejo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Woly
Aug 03, 2022 -

Audi Las Vegas responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 30, 2022

The quote for repair ended up being double. There is a lack of management protocol when someone misses work or if the GM is off. Lost a day of having the car because no one was assigned to foll More

by JC Vegas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Walter
Aug 02, 2022 -

Audi Las Vegas responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 570-0276 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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