Audi Las Vegas

Service department is amazing to work with. My point of contact would regularly text me updates and questions to make sure I was in the loop on what's being done and the timeline. From someone My point of contact would regularly text me updates and questions to make sure I was in the loop on what's being done and the timeline. From someone who values transparency when their car is being worked on, it was very helpful. This has been by experience all 4 times when dealing with this dealership over the past year or so. More

What a fantastic experience at Audi Las Vegas! Everyone was so helpful and very nice! It was also a speedy process! We especially enjoyed Amin Eshaq! He was very professional, knowledgeable and so Everyone was so helpful and very nice! It was also a speedy process! We especially enjoyed Amin Eshaq! He was very professional, knowledgeable and so very thoughtful! Our relationship with Amin has not changed since our purchase. He has been following up to see if we have any questions or if he can help in any way! He really went above and beyond for us! This has been the best experience we have ever had in our many years of purchasing vehicles! More

Great customer service and fast results. Nikk was very helpful with all my needs. Best Nikk was very helpful with all my needs. Best More

The Audi staff are very helpful and knowledgeable about my car and it's needs to be on the road. Thank you. . my car and it's needs to be on the road. Thank you. . More

Servicing my car is always an easy process at this dealership. Associates always explain what the techs are going to do. I believe it is better than the Henderson location. dealership. Associates always explain what the techs are going to do. I believe it is better than the Henderson location. More

This dealership has become my favorite place to service my vehicle. My advisor, Erik Honn is the most honest and respectful advisor I have ever had. I purchased my vehicle elsewhere and come to Audi Las my vehicle. My advisor, Erik Honn is the most honest and respectful advisor I have ever had. I purchased my vehicle elsewhere and come to Audi Las Vegas for service due to their exceptional service. The team here really cares about the customer and the Audi experience. I highly recommend Audi Las Vegas for any service needs. A+++ More

Tom was helpful to make the experience fast and effective. Not much good cop bad cop playing effective. Not much good cop bad cop playing More

Overall, not a great experience. Although I believe I ended up with a good deal on a 2023 Audi, the day and what followed, was rife with a lack of professionalism. From a combative s Although I believe I ended up with a good deal on a 2023 Audi, the day and what followed, was rife with a lack of professionalism. From a combative sales experience, to a rushed closing that included a shady attempt to lock me in to a higher interest rate loan than what my credit deserved…it was shockingly underwhelming. Additionally, the car was sold with a tire that may or may not have been defective. When I returned to the dealerahip 6 days later to inquire about what they could do, I was met with accusation and combativeness from multiple employees, including management. Finally, they did do the right thing and replace the tire. And, as of today, I still have not connected with the general manager, who made a very weak attempt to respond to requests to discuss my experience. All in all, this has not been the experience I would expect from Audi, nor any luxury car dealership. I will likely not be servicing my vehicle at this location and I will not recommend it to friends. More

The service was great , and the communication my service manager provided was very reassuring. They did a great job meeting my budgetary needs and keeping my car in top top shop. manager provided was very reassuring. They did a great job meeting my budgetary needs and keeping my car in top top shop. More

Excellent service department, all their service techs are helpful, friendly and knows what they’re jobs. helpful, friendly and knows what they’re jobs. More