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Audi Lakeland

Lakeland, FL

4.9
1,411 Reviews
Brand new state of the art Audi dealership serving all of Central Florida.
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1215 Griffin Rd

Lakeland, FL

33805

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Showing 1,411 reviews

December 20, 2019

No pressure sales Vito and Paul were great at getting me in the vehicle I wanted. No hassle or high pressure sales tactics. If anyone is looking for a new or used car. More

by Italianmanfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez
December 17, 2019

Audi Lakeland is the Best Ray and Jared were great from beginning to end with finding us the right Audi. Superior customer service on both their parts! Love the Audi Q3 More

by asuarez10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Plummer
December 17, 2019

Great service quick and easy, very prompt. Explained everything made my first service call easy and fast! Love my Q3. Glad to know my car and family is in safe han More

by asuarez10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2019

2 Cars in 2 Days The experience at Audi Lakeland was exceptional. Our Audi brand specialist, Vito Susca, by far has surpassed my expectation of any car specialist I ha More

by felix.reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Excellent Experience Our salesman, Vito Susca, was one of the best I’ve ever dealt with. Extremely informative, clearly knowing his business. The buying process was brief More

by Reyesafelix14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2019

Excellent Service This was such a smooth transaction for us, and definitely the best car buying experience we have ever had. Mario (our sales rep) was very friendly, an More

by bethnel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Polit
December 13, 2019

Audi Q5 Mario was awesome.... he helped us every step of the away. It was by far the best car buying experience we’ve had! Would absolutely recommend friends More

by Jtnelson84.tn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gomez, Mario Polit
December 09, 2019

Purchased Used Audi Good experience purchasing used Audi A3 through Avy. He was easy to work with. Moved the process along and I appreciated that he was not pushy and hel More

by audifan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avymael Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales Manager - Jerry
Dec 12, 2019 -

Audi Lakeland responded

Thanks so much for the positive feedback, your input is highly appreciated. Being pushy and difficult is something that is the norm in our business but here at Audi Lakeland we strive to deliver an experience that is the completely opposite as we know that being different in our approach will allow us gain valued customers such as yourself. We look forward to seeing you back here with us soon. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

December 09, 2019

I have been to Audi twice for a lease and a purchase and I cannot express how helpful, caring, considerate Mario was in sales to me, if you want a positive experience and magic to happen with fragile credit More

by Nancy22
Recommend Dealer
Yes
Employees Worked With
Paul Gomez, Mario Polit
Dec 12, 2019 -

Audi Lakeland responded

Nancy, thanks so much for taking the time and reviewing our business. Loyalty in our business that is highly sought after and not usually gotten. Here at Audi Lakeland we thoroughly understand that the way that we will drive our loyalty is by providing an experience that is both positive and transparent. We are proud to know that Mario delivered that level of an experience and that you returned once again for the purchase of your new Audi. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

December 08, 2019

Excellent sales personal Mario Mario really helped with the purchase of our new Q5 we are very appreciative !! After looking at several cars at different dealers he really helped wi More

by Elfia23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Polit
Dec 12, 2019 -

Audi Lakeland responded

Thanks so much for taking the time and writing this 5 star review. We greatly appreciate your feedback of our dealership. Being able to value the customers' time and not give folks the run around is something that we prioritize here at Audi Lakeland. I'm glad that we were able to wrap up your purchase and assist in what can at times be a very stressful purchase. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

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