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Audi Lakeland

Lakeland, FL

4.9
1,438 Reviews
Brand new state of the art Audi dealership serving all of Central Florida.
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1215 Griffin Rd

Lakeland, FL

33805

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Showing 1,438 reviews

January 12, 2020

While Gary helped me get my S5 serviced, Vito took the time to answer all my questions about the new e-tron in the showroom. He was even nice enough to let me take it for a test drive (which was a lot of More

by James B.
Recommend Dealer
Yes
Employees Worked With
Gary
January 09, 2020

We had a great experience purchasing our car. I really expected the regular hard time that dealerships are know for and I was pleasantly surprised. Price was very fair on the car I bought Highly recomme More

by Al alvarez
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez
Jan 10, 2020 -

Audi Lakeland responded

Al, thank you so much for taking the time and writing the 5 star review above. We are proud that Vito and our staff here were able to deliver an experience that was the opposite of what so many consumers have gotten used to in car buying. Delivering superb experiences is something that we know will drive the long term success of our dealership and I am glad that we were able to do just that. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

January 09, 2020

Great people, straight forward and honest! Loved my experience with Audi of Lakeland, will recommend and will buy from them again. Great team and great looking dealership More

by alvarez.carrie
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pitchford
Jan 10, 2020 -

Audi Lakeland responded

Carrie, Congratulations on the purchase of your new vehicle. We are ecstatic that our staff was able to deliver an experience that was worth you taking the time to write this positive review. We look forward to seeing you in the near future. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

January 08, 2020

Very pleasant buying experience. Rey Bonet was a good negotiator. When I contacted the dealership expressing my interest Rey made a personalized video for me and incorporated several answers to question More

by a330boy
Recommend Dealer
Yes
Employees Worked With
Rey Bonet
Jan 10, 2020 -

Audi Lakeland responded

Thanks for the kind words. Going above and beyond and doing the little things that make our customers comfortable in the car buying process is an absolute priority to us here at Audi Lakeland. Things like personalized videos, home deliveries, etc, allow our customers to see that our customer experience is different from anything that they have dealt with in the past. It's great to know that Rey did just that. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

January 08, 2020

If you are looking for an Audi, definitely go see Donnie Douglas at Audi Lakeland. He is one of the most honest and nicest guys in the business. Donnie went above and beyond in helping me purchase my Q5. Th More

by Amanda N
Recommend Dealer
Yes
Employees Worked With
Paul Gomez, Donnie Douglas
Jan 10, 2020 -

Audi Lakeland responded

Amanda, thank you for the kind review. It is great to know that Donnie was able to go above and beyond and have the privilege of earning your business. We know that you will enjoy your Q5 and look forward to assisting you with any and all of your automotive needs. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

January 07, 2020

Mario was outstanding to work with and really took the time to understand our needs and likes, as well as ensured our experience was great! More

by crowells
Recommend Dealer
Yes
Employees Worked With
Mario Polit
Jan 10, 2020 -

Audi Lakeland responded

Congratulations on the purchase of your new Audi and welcome to the Audi Lakeland family! We are excited that Mario made the car buying experience with us easy. Delivering an easy car buying experience is our absolute primary responsibility and its good to know that we delivered just that. If you have any further questions, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

January 04, 2020

Easy, straight forward, honest, and professional I had been looking online for a Cadillac xt5 for months. I found 5 or 6 on Auto Trader. One was located at Lakeland, Fl Audi. I planned a day to visit More

by Missyda1
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Audi Lakeland responded

Congratulations on the purchase of your Cadillac! We are glad that you purchased the vehicle from us as there were many in the market. We are also ecstatic that Mario was able to make you feel comfortable in your car buying process. We know that not being the typical salesperson that many sales people are is at times the deciding factor in the purchase. Thank you so much for your business. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

January 03, 2020

I was looking for an SUV. Donnie Douglas was very patient with my husband and his questions. He helped us make the Best Buy for our needs. More

by fayew114
Recommend Dealer
Yes
Employees Worked With
Donnie Douglas
Jan 10, 2020 -

Audi Lakeland responded

Congratulations on the purchase of your new SUV! I am glad that Donnie was patient and was able to answer any and all questions that you and your husband had. Being able to thoroughly answer all questions is vital to the long term successes and I am glad that Donnie did just that. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

January 02, 2020

One of the most honest gentlemen i’ve had the pleasure of working with! I can’t express just how pleasant my experience was at Audi Lakeland! I highly recommend Donnie to all of my friends and family. More

by Tailalynn
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford, Donnie Douglas
Jan 10, 2020 -

Audi Lakeland responded

Thanks for taking the time and writing this positive review of our business. Your kind words are not taken lightly and we are glad that Donnie was honest and pleasant and was able to earn your business the right way! We look forward to seeing you in the near future. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

January 02, 2020

buying a new car My husband and I felt that the whole process was smooth and painless. Avy really went through the vehicle well. I especially enjoyed not having to go More

by jaycarifi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avy Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Audi Lakeland responded

Congratulations on the purchase of your new Audi and welcome to the Audi Lakeland family. With our new process here at Audi Lakeland, having the customer only deal with one person(Avy in your case) is an absolute importance of ours as it makes the process quicker and easier and that is what its all about. We look forward to helping you with any and all of your automotive needs. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

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