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Audi Lakeland

Lakeland, FL

4.9
1,408 Reviews
Brand new state of the art Audi dealership serving all of Central Florida.
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1215 Griffin Rd

Lakeland, FL

33805

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Showing 1,408 reviews

September 20, 2021

Easy transaction. Gave me what I wanted for my car and the vehicle was better than I thought when I stopped in More

by atula8pj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Giovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avymael Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zane Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Linton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Bonet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Mortillaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

Vito was very professional and went into detail all options of the vehicle. He also was very informative with payment plans. More

by Stanley.suber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

Amazing! We got a great deal and Vito was so helpful. We will definitely be coming back. More

by mariangelica21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

mariangelica21 responded

Great!

September 18, 2021

Vito was very knowledgeable of the Audi Q5!! Very pleasant to work with and will definitely recommend him to anyone!! More

by nawin6940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Vito was very very knowledgeable and helpful … and patient. The entire experience was seamless. Awesome! More

by amyandmikemcgee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Always a pleasure doing business here! Friendly quality service. Great people. Working their absolute best to get you in the right car for the right deal. More

by CatherineMorales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Giovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez
September 11, 2021

Very professional, informative and friendly. Vito was extremely patient and helpful with figuring out the best payment options and had us out the door with a new car in just two hours. More

by Lcgeary2290
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Good clean place and friendly staff that was very helpful. They were able to help me out with my questions and concerns that I had. More

by Jonathan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2021

Had terrible experience with the service dept twice. Both times they tried to gouge me. First time was for a sensor calibration that was not needed, tried to get me to pay 650. Second time tried to charge me More

by Alex
Recommend Dealer
No
Employees Worked With
Joe Pitchford
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Nov 01, 2021 -

Audi Lakeland responded

Hello Alex, thank you so much for taking the time and reviewing our dealership. It is disheartening to hear that your experience was this unpleasant. I want the opportunity to go over your experience with us here at Audi Lakeland. Please feel free to reach out to me at (863)825-3607 or email at pgomez@audilakeland.com. Thanks again for your feedback and I look forward to hearing from you soon. Paul Gomez, General Manager.

September 07, 2021

Outstanding customer service. Very helpful, knowledgeable, friendly, and organized. The best dealership I have been to. I am very happy with my car purchase. Thanks More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Paul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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