Audi Lakeland

Josh was great at helping me find the car was looking for. After the first car I was interested didn’t work out, he still reached out to me a month or so later To see if I was still interested. He helped for. After the first car I was interested didn’t work out, he still reached out to me a month or so later To see if I was still interested. He helped me find a vehicle that was gonna be within the budget I was looking for! More

I am writing to share a positive experience I had with Carolina, formerly at Jaguar Land Rover in Lakeland. I previously purchased my Velar from her, and recently encountered a significant issue that kept Carolina, formerly at Jaguar Land Rover in Lakeland. I previously purchased my Velar from her, and recently encountered a significant issue that kept my vehicle in the shop for four months. Despite the fact that my Velar was a Certified Pre-Owned vehicle, Land Rover did not offer any substantial assistance. Even though Carolina is no longer employed at the Land Rover dealership, she went above and beyond to help resolve the situation by contacting the factory and advocating on my behalf. This level of dedication and support, even after she had moved on, truly impressed me. It demonstrated a commitment to customer satisfaction and transparency that ultimately influenced my decision to switch to Audi. In my experience, when a manager stands by their customers in this way, brand loyalty becomes secondary to the quality of customer service. I genuinely believe that such exceptional support would make me a loyal customer to any brand. More

I am extremely grateful for the service at Audi Lakeland! The entire team is fantastic, and the car is flawless. From the moment I walked in, I was greeted with warmth and professionalism. Each staff member The entire team is fantastic, and the car is flawless. From the moment I walked in, I was greeted with warmth and professionalism. Each staff member was attentive to my needs and ensured that my experience was nothing short of exceptional. The attention to detail in the service provided was remarkable, and I left feeling valued as a customer. I highly recommend Audi Lakeland to anyone looking for top-notch service and quality vehicles. More

Zane was great to work with. He understood what I wanted for my trade and got the deal done quickly. He also helped facilitate transportation from Fl to Pa. Top notch team. He understood what I wanted for my trade and got the deal done quickly. He also helped facilitate transportation from Fl to Pa. Top notch team. More

I am writing to share a positive experience I had with Carolina, formerly at Jaguar Land Rover in Lakeland. I previously purchased my Velar from her, and recently encountered a significant issue that kept Carolina, formerly at Jaguar Land Rover in Lakeland. I previously purchased my Velar from her, and recently encountered a significant issue that kept my vehicle in the shop for four months. Despite the fact that my Velar was a Certified Pre-Owned vehicle, Land Rover did not offer any substantial assistance. Even though Carolina is no longer employed at the Land Rover dealership, she went above and beyond to help resolve the situation by contacting the factory and advocating on my behalf. This level of dedication and support, even after she had moved on, truly impressed me. It demonstrated a commitment to customer satisfaction and transparency that ultimately influenced my decision to switch to Audi. In my experience, when a manager stands by their customers in this way, brand loyalty becomes secondary to the quality of customer service. I genuinely believe that such exceptional support would make me a loyal customer to any brand. More

Josh did a phenomenal job. He was very diligent, honest and able to respond every question. He was very diligent, honest and able to respond every question. More

Josh and Vito did an amazing job finding me a car from another dealer. Josh went 250 miles on his personal time to pick up the car and deliver it to me the same day. I am grateful. Thank you, Josh. You ar another dealer. Josh went 250 miles on his personal time to pick up the car and deliver it to me the same day. I am grateful. Thank you, Josh. You are amazing! More

Straight to the point and incredibly helpful. Would definitely recommend coming to this dealership if you’re looking for new or preowned vehicle. Alfonzo was friendly and very knowledgeable! Would definitely recommend coming to this dealership if you’re looking for new or preowned vehicle. Alfonzo was friendly and very knowledgeable! More