Audi Lakeland

Nick is a superstar. Kind, trustworthy. He is new and is willing to go the extra mile for customer service. Kind, trustworthy. He is new and is willing to go the extra mile for customer service. More

Done all my services of my previous Q3 at this location great people that is why I bought a new car Gary my service guy is amazing!!!! great people that is why I bought a new car Gary my service guy is amazing!!!! More

Great dealership. Was very quick and the purchasing part was a breeze. Went above and beyond customer service will definitely be doing more buisness with them. Was very quick and the purchasing part was a breeze. Went above and beyond customer service will definitely be doing more buisness with them. More

How can I remove the one star and put a ZERO on? That's exactly how I am experiencing their services. I am appalled that as a client who just recently purchased a new vehicle from them I am going t That's exactly how I am experiencing their services. I am appalled that as a client who just recently purchased a new vehicle from them I am going through such safety issues and Audi Lakeland totally ignores it. My one year old Audi is drowning in water!! The issue became very serious as I am experiencing series of warnings; my airbag is malfunctioning and the car safety warning is on as well on top of the huge amount of water standing in my car. Need to mention that my car is always parked in the garage. I called the Audi Lakeland, my car-dealership as soon as an early morning. Someone supposed to call me back. It didn't happened! When I called a second time, Cindy told me I need to talk to Garry and because he is not available at this time, she told me he will call me back. Regarding my loaner which is included in my service that I am paying monthly for, on top of my car payment, she said I need to schedule my appointment at least three weeks prior. Wow, what a joke! I didn't give up, called again! This time I got Tony on the phone who told me that I can bring my car and they can check what's going on. Seriously?! I live 54 miles away, cannot just jump in to let them check not having all the water removed and dried up my vehicle properly. How about my safety?? He told me the same that they don't have any loaner for me but I am paying for all the additional services and this is not cheap. I tried to call again, this time I got James Green on the phone who was telling me the same stories adding that they are experiencing some issue because of COVID and they don't have any loaner. It looks like all Audi's got COVID! My last try was to ask for the manager. The last guy I spoke to told me the manager is going to call me back. Unfortunately it didn't happen, the Audi of Lakeland let me down totally. I need to contact The Audi of America! If you look for issues, don't look any further, the Audi of Lakeland is the best place for issues and the worst place to purchase your new car! STAY AWAY FROM THEM!!! More

Nick made the process run effortlessly and was very knowledgeable and friendly which made us very happy knowledgeable and friendly which made us very happy More

Marco Morales was able to answer any questions I had in a timely and professional manner. He is very knowledgeable and professional with all customers. timely and professional manner. He is very knowledgeable and professional with all customers. More

Excellent Service particularly with Nick Marolda . He is very thorough of his work and customer relationships. He goes out of his way to gain your trust and he made sure that I walked out at Audi Dea He is very thorough of his work and customer relationships. He goes out of his way to gain your trust and he made sure that I walked out at Audi Dealer satisfied and happy not to mention Nick being new at his job. Nice work Nick and keep it going. i would like to thank Danny Giovino too for always taking care of me every time I am in Audi - Lakeland . My whole experience in Audi Lakeland is above and beyond satisfied. Thank you. More

Marco was easy to work with. Professional. He had paperwork prepared when I arrived. We came to a mutually beneficial deal and did not waste time. Happy with the vehicle. Professional. He had paperwork prepared when I arrived. We came to a mutually beneficial deal and did not waste time. Happy with the vehicle. More

We are so happy that we selected your dealership to purchase our new car from. Nick was our sales person and he guided us through the purchasing process with the expertise of a veteran salesperson. He purchase our new car from. Nick was our sales person and he guided us through the purchasing process with the expertise of a veteran salesperson. He provided answers to pertinent questions and insights into the finer attributes of the Audi brand, and in particular the Q5, which was our final choice. We highly recommend your dealership and Nick to anyone shopping for a new car. Thanks for the attention to detail and the ongoing explanations throughout the purchase process. Once again, thank you Nic. More

Danny and Joseph went over and beyond for me. Really exceeded my expectations, made me feel comfortable with the buying process. Really exceeded my expectations, made me feel comfortable with the buying process. More