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Audi Lakeland

Lakeland, FL

4.9
1,404 Reviews
Brand new state of the art Audi dealership serving all of Central Florida.
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1215 Griffin Rd

Lakeland, FL

33805

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Showing 1,404 reviews

August 17, 2018

Great Job Mario was great he did an amazing job I went in knowing what I wanted and he was very patient and knowledgeable about the vehicle. I didnt feel like More

by NishQ518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Polit
Aug 18, 2018 -

Audi Lakeland responded

Congratulations on the purchase of your new Q5! It is a beautiful ride and I'm sure that you are enjoying it. At times, patience is a lost virtue in our business but we here at Audi Lakeland strive to be different and furthermore deliver a different, more delightful car buying experience. We look forward to establishing a long term relationship. Look forward to seeing you here in the near future. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

August 16, 2018

Great Experiance One of the best dealership experiences ever! Mario was very helpful and attentive to all my questions and concerns. Great and fast service when it cam More

by Chelsea13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Polit
Aug 17, 2018 -

Audi Lakeland responded

Congratulations on your new purchase. At Audi Lakeland, we strive to adequately and swiftly use the time that we have with our customers. We know that time is important and that no one wants a drawn out car buying experience. I'm glad that we delivered an experience that was respectful of your time, thanks for the kind words. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

August 16, 2018

Very easy and convenient Great customer service, i was in and out quickly. Staff was Friendly and helpful on the service and sales side. Best dealership I’ve ever been to. More

by Brett1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Szymanski
Aug 17, 2018 -

Audi Lakeland responded

Brett, Congratulations on the purchase of your new car. It was a sincere pleasure and privilege having you here with us and assisting you with your new car. We look forward to seeing you here in the near future. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

August 12, 2018

Great Experience! The Friendly service I received at Audi Lakeland made my car buying experience stress free. I got a great deal on my new car. Vito my sales associate More

by Daph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston, David, Paul Gomez, Kenneth Stewart
Aug 17, 2018 -

Audi Lakeland responded

Thanks for the positive review and Congratulations on the purchase of your new Honda Civic. It is exciting to know that we were able to deliver a well explained and informative car buying experience. We here at Audi Lakeland know that transparency is vital to our success and will strive to deliver that to all of our customers. Congrats once again. If you have any questions or concerns please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

August 11, 2018

Excellent Purchase Experience - Audi Lakeland Thank you Vito and Ken for your outstanding commitment to me as your new customer! I am particular and knew specifically what I wanted in my car. My More

by Simply Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Rogers, Paul Gomez, Kenneth Stewart
Aug 17, 2018 -

Audi Lakeland responded

Congratulations on your new Q3! We are excited that you allowed us an opportunity to assist you with your new car purchase and futhermore about the fact that you are now a part of the Audi Lakeland family. We are also ecstatic that we as a team were able to deliver an enjoyable and stress free car buying experience. Thanks again. If you have any questions or concerns please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

August 11, 2018

Pleasantly Surprised i had been shopping for sometimes trying to decide on which vehicle i actually wanted. i selected a vehicle that was almost a two hour drive away. aft More

by margaret l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Polit
Aug 11, 2018 -

Audi Lakeland responded

Margaret, thank you so much for the kind words and positive review. I'm proud of the fact that Mario alongside our dedicated sales staff here at Audi Lakeland was able to deliver an above par car buying experience. Negotiations can at time be stressful and borderline unpleasant but open lines of communication between the dealer and the buyer is what can turn away that unpleasantness and stress. We look forward to assisting you in any way possible moving forward. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

August 10, 2018

Used car buyer I highly recommend this dealership to anyone, it was such a professional and relaxed car buying experience. The whole staff was so helpful and went ab More

by Dcc0903
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avy, Kenneth Stewart, Adam Szymanski
Aug 11, 2018 -

Audi Lakeland responded

Thank you for the kind words. I'm glad that our staff was able to deliver a professional and smooth car buying experience. We understand that you could have purchased a vehicle anywhere but you purchased it here with us and we greatly appreciate you for that. We look forward to a long lasting relationship in the future. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

August 10, 2018

Great service department!! I had an excellent experience with the service department at Audi Lakeland. They picked up my vehicle and provided a loaner vehicle while the service More

by Suzanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2018

Great Service Department I own an RS5 that was purchased at another dealership (before Audi Lakeland opened). I now go to Audi Lakeland, since I live in Lakeland. Ryan Charr More

by RS5guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Charr
August 05, 2018

Easy and friendly Everyone has been so helpful and friendly Service always great and very informative Everyone no matter who it is is helpful to get you what you ne More

by Ruthy2223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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