Audi Lakeland

First time I bought a car from Audi Lakeland and I have to say it was my my best experience so far. Trevor was wonderful, patient, and very honest. It was very far from where I live but totally worth the d to say it was my my best experience so far. Trevor was wonderful, patient, and very honest. It was very far from where I live but totally worth the drive. Thank you Trevor for my new car. I love it! More

Lakeland Audi… If you want a no hassle buying experience Lakeland Audi is where you need to be. Upfront pricing. Very knowledgeable staff. You get the Best deals in Polk County. I had the pleasure of doing Lakeland Audi is where you need to be. Upfront pricing. Very knowledgeable staff. You get the Best deals in Polk County. I had the pleasure of doing business with the Best Salesman in the business. Mr. Marco Morales .. He is the G.O.A.T I’ve done business with him before, and I always have the Best Buying experience ever. This man is very knowledgeable and up to date with all vehicles Period. I’m sending everyone I know that’s in the market to purchase a vehicle to come and see Marco at Lakeland Audi to get the Bang for your Buck.. More

Nick was very helpful, great personality wish him the best in his new career …hhhhhhhhjjjjjjjnjnnjjjj best in his new career …hhhhhhhhjjjjjjjnjnnjjjj More

I can’t say enough great things about Audi Lakeland and Trevor. I don’t know what I love best. The car…or them! The car is a dream and Trevor was great. He made our purchase effortless. Trevor was prepared Trevor. I don’t know what I love best. The car…or them! The car is a dream and Trevor was great. He made our purchase effortless. Trevor was prepared professional and super helpful. Thank you! More

The team at Audi Lakeland was very professional and attentive to all my needs. I was considering buying a BMW or an Audi. I visited both dealerships. The Audi dealership truly earned my business. T attentive to all my needs. I was considering buying a BMW or an Audi. I visited both dealerships. The Audi dealership truly earned my business. They reached out to me and showed me that they value their customers. More

Nick comes across as very mild mannered, full of integrity and willing to go the extra mile for superior customer service. He’s new and was very upfront about the fact he doesn’t know everything yet integrity and willing to go the extra mile for superior customer service. He’s new and was very upfront about the fact he doesn’t know everything yet (who does), but said he would be sure to get the right answers for us and he did. Our deal was smooth and without drama. More

Nick is a superstar. Kind, trustworthy. He is new and is willing to go the extra mile for customer service. Kind, trustworthy. He is new and is willing to go the extra mile for customer service. More

Done all my services of my previous Q3 at this location great people that is why I bought a new car Gary my service guy is amazing!!!! great people that is why I bought a new car Gary my service guy is amazing!!!! More

Great dealership. Was very quick and the purchasing part was a breeze. Went above and beyond customer service will definitely be doing more buisness with them. Was very quick and the purchasing part was a breeze. Went above and beyond customer service will definitely be doing more buisness with them. More

How can I remove the one star and put a ZERO on? That's exactly how I am experiencing their services. I am appalled that as a client who just recently purchased a new vehicle from them I am going t That's exactly how I am experiencing their services. I am appalled that as a client who just recently purchased a new vehicle from them I am going through such safety issues and Audi Lakeland totally ignores it. My one year old Audi is drowning in water!! The issue became very serious as I am experiencing series of warnings; my airbag is malfunctioning and the car safety warning is on as well on top of the huge amount of water standing in my car. Need to mention that my car is always parked in the garage. I called the Audi Lakeland, my car-dealership as soon as an early morning. Someone supposed to call me back. It didn't happened! When I called a second time, Cindy told me I need to talk to Garry and because he is not available at this time, she told me he will call me back. Regarding my loaner which is included in my service that I am paying monthly for, on top of my car payment, she said I need to schedule my appointment at least three weeks prior. Wow, what a joke! I didn't give up, called again! This time I got Tony on the phone who told me that I can bring my car and they can check what's going on. Seriously?! I live 54 miles away, cannot just jump in to let them check not having all the water removed and dried up my vehicle properly. How about my safety?? He told me the same that they don't have any loaner for me but I am paying for all the additional services and this is not cheap. I tried to call again, this time I got James Green on the phone who was telling me the same stories adding that they are experiencing some issue because of COVID and they don't have any loaner. It looks like all Audi's got COVID! My last try was to ask for the manager. The last guy I spoke to told me the manager is going to call me back. Unfortunately it didn't happen, the Audi of Lakeland let me down totally. I need to contact The Audi of America! If you look for issues, don't look any further, the Audi of Lakeland is the best place for issues and the worst place to purchase your new car! STAY AWAY FROM THEM!!! More