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Audi Lakeland

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Audi Lakeland | Page 13

Name: Audi Lakeland
Address: 1215 Griffin Rd, Lakeland, FL, 33805, US
Telephone: (863) 808-4356
Rating: 4.9

4.9

1,448 Reviews

1215 Griffin Rd, Lakeland, Florida 33805

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Sales: (863) 808-4356

Service: (863) 808-4356

Parts: (863) 808-4356

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Today:Open today 9:00 AM - 7:00 PM Open Now

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Audi Lakeland

Lakeland, FL

Overview

Employees

Reviews

Vehicles

4.9

1,448 Reviews

Brand new state of the art Audi dealership serving all of Central Florida.

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Today:Open today 9:00 AM - 7:00 PM Open Now

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1215 Griffin Rd

Lakeland, FL

33805

Directions

4.9

1,448 Reviews

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View 8 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

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Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

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Brand new state of the art Audi dealership serving all of Central Florida.

Today:Open today 9:00 AM - 7:00 PM Open Now

View All Hours Hours

View 8 Awards

Overview Employees Reviews (1,448) Inventory (135)

Sales/Showroom

Monday 9:00 AM - 7:00 PM

Tuesday 9:00 AM - 7:00 PM

Wednesday 9:00 AM - 7:00 PM

Thursday 9:00 AM - 7:00 PM

Friday 9:00 AM - 7:00 PM

Saturday 9:00 AM - 6:00 PM

Sunday Closed

Service

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 AM - 2:00 PM

Sunday Closed

Parts

Monday 7:30 AM - 6:00 PM

Tuesday 7:30 AM - 6:00 PM

Wednesday 7:30 AM - 6:00 PM

Thursday 7:30 AM - 6:00 PM

Friday 7:30 AM - 6:00 PM

Saturday 8:00 AM - 2:00 PM

Sunday Closed

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Sales: (863) 808-4356

Service: (863) 808-4356

Parts: (863) 808-4356

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Alfonzo Lopez

Sales & Auction to Public Manager

5.0

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May 15, 2025

The whole process was streamline for beginning to end Alfonso was very helpful and very easy to work with Best car buying experience ever ... The whole process was streamline for beginning to end Alfonso was very helpful and very easy to work with Best car buying experience ever Read More Read Less

May 15, 2025

Alfonso, was a great salesman helped me with everything with the sale and also turning in my older cause thank you ... Alfonso, was a great salesman helped me with everything with the sale and also turning in my older cause thank you Read More Read Less

May 09, 2025

Good selection of cars to choose from and very clean lobby. Afonzo was easy to work, friendly and very knowledgeable of what type of car i ... Good selection of cars to choose from and very clean lobby. Afonzo was easy to work, friendly and very knowledgeable of what type of car i wanted. Read More Read Less

Josh Thomas

VIP Sales

5.0

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May 18, 2025

Excelente services, Joshua was very knowledgeable and Vito and Finance manager very attentive and helpful thank you ... Excelente services, Joshua was very knowledgeable and Vito and Finance manager very attentive and helpful thank you Read More Read Less

May 03, 2025

I have patroned Audi Lakeland for my automobile needs for at least 3-4 years now. I intentionally bypass other locations specifically becaus ... I have patroned Audi Lakeland for my automobile needs for at least 3-4 years now. I intentionally bypass other locations specifically because I know that I can trust this team. They diagnosis the problem and give accurate and truthful pricing, while considering ways to keep costs reasonable. I am confident that I will continue to take my vehicle for the care and attention to detail and for the friendly atmosphere. I will continue looking for Gary in parts. He looks out for his customers and remembers his past customers. Associate, Josh is intelligent and a breath of fresh air. I believe he is open and honest in his approach, he is easy to talk to and he's personable. Josh thank you for taking care of my automobile needs today. I feel that I made a friend. Finally, Kyle is so energetic, and he listened to my financing questions. He is direct and to the point and he understands that the customer needs to know that their investment pricing is fair and accurate. He is also very personable, and funny. I enjoyed getting to know Kyle. The outcome of my visit today was positive, satisfying and worth my time. It's good to know that Audi Lakeland's team are not just people who want to sell the customers a car, but I senced that they wantedto create a positive experience for their customer. They also remember to be respectful and kind. Thanks Gary, Josh, Kyle, Avy and manager Vito for your care and support today. Happy early birthday Josh. Sincerely, Nicki Jones. Read More Read Less

May 01, 2025

This experience was hands down the best one we have ever had purchasing a car. We experienced three of the nicest and most professional you ... This experience was hands down the best one we have ever had purchasing a car. We experienced three of the nicest and most professional young men ever. Josh, our salesman, was just the best. He was knowledgeable, friendly, and helpful in every way. Josh never made us feel pressured or rushed in the least. Zane also helped us, and again, was so helpful and pleasant. And again, no pressure. When we finished up we saw Kyle, the Finance Manager. We expected to be there for a long time but Kyle was very efficient and knowledgeable as well. And another very nice man again. For these reasons we will never go anywhere else but Lakeland Audi to purchase our cars! A great experience! Ernie and Barbara Read More Read Less

Vito Susca

Sales Manager

5.0

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May 18, 2025

May 12, 2025

Always great place to purchase a vehicle Friendly and knowledgeable staff They seem to always be there for you ... Always great place to purchase a vehicle Friendly and knowledgeable staff They seem to always be there for you Read More Read Less

May 03, 2025

Alfonso was awesome and friendly, best car buying experience I have ever had. Good deal at a good price. ... Alfonso was awesome and friendly, best car buying experience I have ever had. Good deal at a good price. Read More Read Less

Zane Thomas

Sales Associate

5.0

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May 01, 2025

April 25, 2025

Zane was great to work with. He understood what I wanted for my trade and got the deal done quickly. He also helped facilitate transportatio ... Zane was great to work with. He understood what I wanted for my trade and got the deal done quickly. He also helped facilitate transportation from Fl to Pa. Top notch team. Read More Read Less

February 19, 2025

The most friendly service you can get. Makes the car buying experience easy and smooth. Zane and Vito are by far the reason we keep coming b ... The most friendly service you can get. Makes the car buying experience easy and smooth. Zane and Vito are by far the reason we keep coming back. We love our 2024 SQ8. Thank you. Read More Read Less

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Vito recommend dealer helpful professional customer service phone call Nick new vehicle

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August 20, 2023

SALES VISIT - NEW

Excellent service and a very smooth and easy purchasing process. The sales representative was very attentive to all details and made the process quite easy. process. The sales representative was very attentive to all details and made the process quite easy. More

by sellerscole83

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Avy Torres

5.0

Other Employees : Joseph Mortillaro

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August 05, 2023

SALES VISIT - USED

Everyone was extremely helpful and not pushy. Our salesman Joe went far and above what was expected to make us happy. Our salesman Joe went far and above what was expected to make us happy. More

by Todd Martin

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Daniel Giovino, Joseph Mortillaro

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August 01, 2023

SALES VISIT - NEW

Joseph was very informative and patient . We enjoyed the experience . We purchased our 1st Audi We enjoyed the experience . We purchased our 1st Audi More

by Renekemp

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Joseph Mortillaro

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July 31, 2023

SALES VISIT - NEW

Josh Thomas was amazing and fantastic all the way through making sure my girlfriend and I were thoroughly taken care of in getting a new car that fit our needs and budget after an rear ending accident totale making sure my girlfriend and I were thoroughly taken care of in getting a new car that fit our needs and budget after an rear ending accident totaled out our previous car. The Audi dealership was so clean and ridiculously nice. But the star here was Josh being able to be patient with us, taking his time to review and go over everything so we understood every bit, and always being up front and honest with his recommendations and our options. Made it all painless and easy and set us up in a great 2020 Volkswagen Jetta that we love. The biggest thing that I can't say enough about was that he put us into something that we could be completely comfortable and happy with, both the car and our deal as a whole. Appreciate him and the dealership for helping out, strongly recommend them but especially him. More

by Eric Parker

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Josh Thomas

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July 22, 2023

SALES VISIT - USED

Joseph wants to go to work with at Audi Lakeland! Love my new wheels!!! Best vehicle ever…. Love my new wheels!!! Best vehicle ever…. More

by tina b

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Joseph Mortillaro

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July 21, 2023

SALES VISIT - NEW

Nick and Vito were the bomb. Best car buying experience I have ever had! I will be back as long as they are there. Best car buying experience I have ever had! I will be back as long as they are there. More

by stplavac

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Vito Susca

5.0

Other Employees : Nicholas Marolda

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Jul 21, 2023 -

stplavac responded

Thank you for the awesome Q3!

June 25, 2023

SALES VISIT - USED

Excellent service. Joseph, Dany and Vito made the process seamless and less stressful. We Will be back! Joseph, Dany and Vito made the process seamless and less stressful. We Will be back! More

by KELLEY6

Sales Price Transparency

Recommend Dealer

Yes

Employees Worked With

Vito Susca

5.0

Other Employees : Daniel Giovino, Joseph Mortillaro

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June 23, 2023

SALES VISIT - USED

This was the best dealer experience we have had. No pressure sales and they gave us a good value on our trade in! Josh, our Sales Agent, has even reached out to see if we have had any questions. No pressure sales and they gave us a good value on our trade in! Josh, our Sales Agent, has even reached out to see if we have had any questions. Great experience overall! More

by redhauk

Sales Price Transparency

Recommend Dealer

Yes

Employees Worked With

Josh Thomas

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June 22, 2023

SALES VISIT - NEW

Great customer service. No games. Paperwork ready upon arrival. Simple transaction. Very happy with the experience. Very happy with my 2 cars i bought. No games. Paperwork ready upon arrival. Simple transaction. Very happy with the experience. Very happy with my 2 cars i bought. More

by Fredo Ramos

Sales Price Transparency

Recommend Dealer

Yes

Employees Worked With

Joseph Mortillaro

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June 20, 2023

SALES VISIT - USED

Experience was relatively easier than most dealership experiences, although still expect attempts to be upsold considering sales teams are expected to do so. experiences, although still expect attempts to be upsold considering sales teams are expected to do so. More

by zachgelzinis

Sales Price Transparency

Recommend Dealer

Yes

Employees Worked With

Nicholas Marolda

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Audi Lakeland | Page 13

Audi Lakeland Awards Awards

Audi Lakeland Hours Hours

Alfonzo Lopez

Josh Thomas

Vito Susca

Zane Thomas

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