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Audi Lakeland

Lakeland, FL

4.9
1,407 Reviews
Brand new state of the art Audi dealership serving all of Central Florida.
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1215 Griffin Rd

Lakeland, FL

33805

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Showing 1,407 reviews

October 22, 2018

Awesome Dealership Vito and the staff here made purchasing a vehicle pleasant. They were all very helpful and great to work with. I would recommend this dealer. More

by Nbecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Audi Lakeland responded

Thank you for the positive review, it is greatly appreciated. I am proud and excited about the fact that we were able to be pleasant in our dealings with you and yours. We look forward to seeing you soon for service. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 20, 2018

Help is always available Brought the car in for service and Vito took me out and demonstrated things about the car that I didn't know. He also set up some things that were ver More

by Doodles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez
Nov 02, 2018 -

Audi Lakeland responded

Congratulations on the new purchase! Audi is a brand that is on the tip of the spear when it comes to technology. With this technology comes a lot of learning new systems and dealing with new features on our cars that most folks are not used to. As you mentioned, there is help available. We have spent countless hours and resources on making sure that our Brand Specialist are trained to a level that is second to none. Our Brand Specialist are here to assist at any time. Thank you for the kind and positive review. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 18, 2018

Our sales rep Vito was awesome. Everyone was pleasant to work with. We were treated right, the service was fast and painless. I would highly recommend Lakeland Audi. I'm in love with More

by July1704
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Audi Lakeland responded

Congratulations on the purchase of your new A5. A fair and streamlined car buying experience is what we strive to deliver with each and every one of our customers and I am glad that we were able to deliver just that. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 18, 2018

Friendly and professional. Great deal on our used car. Friendly people and very helpful with getting us taken care of. Liked the added touch of our new car being all detailed wi More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avymael Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez
Nov 02, 2018 -

Audi Lakeland responded

Congratulations on the purchase of your used car!! Being friendly is something that is an afterthought at times but we here at Audi Lakeland strive to deliver a friendly experience where you feel at home, I'm glad that we were able to do just that. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 18, 2018

Worth the drive from Sarasota Had been searching for a used SUV for a month and found Mario at Audi Lakeland to be very helpful and willing to work with me to get a deal put togeth More

by Lori
Recommend Dealer
Yes
Employees Worked With
Paul Gomez, Mario Polit
Nov 02, 2018 -

Audi Lakeland responded

Lori, thank you for allowing us a shot at your business. I'm glad that we were able to assist you in finding that SUV that you were in the search for. Furthermore, thank you so much for coming all the way from Sarasota, that is a long drive and I'm glad that we made it worth your time. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 17, 2018

First Audi Purchase Our experience start to finish was exceptional! Vito promptly responded to all of our questions and closed our deal quickly. I would definitely recomm More

by NewAudiCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Audi Lakeland responded

Congratulations on the purchase of your first Audi and Welcome to the Audi family! Thank you for the kind review, we are glad that we were able to deliver an experience that led to this kind review. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 17, 2018

Call Mario This is my second Audi and the treatment by this Audi team, especially Mario, rivals no other. Mario is extremely friendly and works very hard to find More

by Brogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preston Rogers , Paul Gomez, Mario Polit
Nov 02, 2018 -

Audi Lakeland responded

Brooke, Congratulations on the purchase of your absolutely beautiful SQ5!!! We sincerely appreciate you making the drive over from Sarasota and we hope to see you often for the service and maintenance of the car. Thank you for the kind words and we look forward to seeing you soon. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 14, 2018

Best experience with car purchase EVER! Amazing customer service. Made the buy out of my previous lease from a different car brand to my new car easy breezy. Willing to work with me on pric More

by Hector426
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Rogers, Kenneth Stewart
Nov 02, 2018 -

Audi Lakeland responded

Congratulations on the purchase of your new Audi and welcome to the Audi family. Above reproach customer service is what we strive to deliver to each and everyone of our customers and I am glad that we were able to deliver that to you. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 14, 2018

Blown Away Highly satisfied with avymael and Vito, was blown away with the service given to me for purchasing this vehicle. I highly recommend this dealership! B More

by Emerson G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avymael Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Audi Lakeland responded

Congratulations on the purchase of your new 370Z Nismo. That ride isn't only beatiful but also a very fast and enjoyable drive. I hope that you are enjoying it. Thank you for the kind words and we look forward to hearing from you in the near future. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

October 13, 2018

Amazing Great help and excellent customer service very happy with my purchase and the way I was treated. I would recommend anyone to come here for a car. More

by Anna0924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Giovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Audi Lakeland responded

Thank you for the kind words and Congratulations on the purchase of your Chrysler 200. I'm glad that we were able to deliver an experience where you felt like you were treated justly and fairly. We look forward to seeing you soon. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

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