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Audi Lakeland

Lakeland, FL

4.9
1,408 Reviews
Brand new state of the art Audi dealership serving all of Central Florida.
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1215 Griffin Rd

Lakeland, FL

33805

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Showing 1,408 reviews

May 15, 2019

Great experience!! I would like to thank Vito my salesman who made my experience simple and stress free. Thank you Audi of Lakeland!! I would highly recommend this deale More

by Ash123
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez, Kenneth Stewart
May 13, 2019

Amazing Experience! Vito at Audi Lakeland did a amazing Job! We already had a deposit for a Tesla and Vito convinced me and my family to get a Q7 because of safety perfor More

by Nicoles Q7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019

Simple, professional and fun I inquired about a car online and was sent a personalized video sharing additional information about the vehicle I was interested in. From start to f More

by Melissa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avymael Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2019

A Great Car Buying Experience We had a wonderful experience with Avy! He was a pleasure to work with. He is very knowledgeable on all Audi vehicles and services. He took his time a More

by AFelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avymael Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez, Kenneth Stewart
May 07, 2019

Fantastic Staff was very friendly and genuine. They took time to answer questions and provide any and all information. The process of purchasing a car was made More

by Choneybrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019

Epitome of excellence. I have never been treated better than the way I get treated here. Everything is catered to me and my needs/schedule. This is what outstanding service More

by DC74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avymael Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2019

Great experience. Daniel was awesome Smooth and easy process. Very helpful and informative. Daniel did an amazing job. Thanks for taking such great care of us. We will highly recommend yo More

by Kelleyguthrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Giovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2019

A Great Car Buying Experience! Zach was great! No high pressure sales, no hidden fees or costs, and went out of his way to ensure that I received exactly what I was looking for. The More

by caltherock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Linton
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2019

Seamless and Quick! I was impressed with the professionalism of the entire dealership. Zane was with me from beginning to end through the entire process. I didn’t have to More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez
April 30, 2019

We were misled We saw a car on a website advertising a 2016 Honda Civic. We contacted Audi Lakeland who had the car and asked for details. We communicated with Vit More

by carbuyer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Vito Susca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Plummer
Apr 30, 2019 -

Audi Lakeland responded

Thank you for taking the time to review our business. Here at Audi Lakeland we strive to display transparency and the utmost respect to our customers and their time. Unfortunately, it seems that we did not deliver on that directive when it comes to this interaction. I want to make sure that I do what I can to rectify this issue. Please reach out to me directly at 863-825-3607 at a time of your convenience. Thanks again for the feedback and I look forward to hearing from you soon. Paul Gomez, General Sales Manager.

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