Audi Lakeland

Nice and clean purchase Sales was professional and non-salesy personality which helps when going through a big purchase. I appreciate the fact that they do their paperwork an Sales was professional and non-salesy personality which helps when going through a big purchase. I appreciate the fact that they do their paperwork and processing openly. e.g. they don't type behind a computer so you don't feel weird that they are writing something about you. You see everything they are typing. Friendly location, military friendly. Manager and I even had a small convo about our military experience, which was good cuz' i needed a break from all the car talk. Overall--- good experience. I feel that even if i didn't purchase a vehicle from them, these guys would have still given me all their attention. didn't push for the sale, actually showed me cars around the area with similar price and mileage, showed me all the reviews and history of each car. Also, got there at 7 (super late for my appointment). However, they stayed professional until when i eventually left at like 10. That's great customer service. More

Donnie is the coolest and funniest guy that I’ve ever worked with. Very helpful and cheerful. I will be only buying from him and this dealership from now on. Thanks, Donnie! worked with. Very helpful and cheerful. I will be only buying from him and this dealership from now on. Thanks, Donnie! More

My next car will be from this guy! Wonderful staff and management, worked with Donnie in sales and he was great! Didn't buy a car yet but will definitely be back when I am more ready! Wonderful staff and management, worked with Donnie in sales and he was great! Didn't buy a car yet but will definitely be back when I am more ready! More

Better than the rest Far above our experience with other Audi dealerships. Also very quick and easy process. Rey and Jared went above and beyond to get this to work for ou Far above our experience with other Audi dealerships. Also very quick and easy process. Rey and Jared went above and beyond to get this to work for our budget. More

Great Experience Hands down one of the best car buying experiences I've ever had. Rey was a great sales person keeping me informed, but not aggressive. Sent me custom Hands down one of the best car buying experiences I've ever had. Rey was a great sales person keeping me informed, but not aggressive. Sent me custom videos of each car that I expressed interest. Once at the dealership, the team made me feel welcomed, treated me kindly, and got me a great deal. They were all professional, courteous, and accommodating. Definitely would recommend to anyone interested in Audi, or a new car in general. More

Best experience! Dany was awesome explained everything great and made sure I got the best deal for the car I wanted m. Will always come back for all car needs. Dany was awesome explained everything great and made sure I got the best deal for the car I wanted m. Will always come back for all car needs. More

Great deal on a Q5 What an awesome sales staff! Would highly recommend buying here for a totally no pressure sales experience. Great inventory and selection. Definitel What an awesome sales staff! Would highly recommend buying here for a totally no pressure sales experience. Great inventory and selection. Definitely worth the drive. More

Vito was awesome & made the experience very easy. Vito is a great professional sales rep who walked me easily through the process and explained everything.. Would recommend Audi Lakeland & Vito to Vito is a great professional sales rep who walked me easily through the process and explained everything.. Would recommend Audi Lakeland & Vito to others for sure. Great Experience! More

Very Happy Wife! We used USAA Car Buying Service that led us to Audi Lakeland after being initially contacted by Avy. I asked him to please send some information dir We used USAA Car Buying Service that led us to Audi Lakeland after being initially contacted by Avy. I asked him to please send some information directly to my wife Emily, who we were trying to find an Audi Q5 that had most of the options she was looking for, Avy spoke with Emily and we arranged to visit the dealership the next day (Saturday), where due to his heavy schedule - he would have a salesperson assigned work with us. We were met by Rey Bonet very shortly after arriveing at the deelearship, who immediately began to 'take in' our requirements and we wer able to take a spin in a Q5 while gauging what it was that Emily was specifically looking for. Emily and I quickly hit it off with Rey, who immediately made both of us very comfortable with his very personable and engaging demeanor, his knowledge of the product, his honesty, and what I felt was genuine empathy towards understanding what Emily was looking for in a car. Never hurried, he started with an attitude of 'YES' towards trying to find what she wanted. I must say that we had been looking at several dealerships throughout Tampa and Saint Petersburg area for several weeks and were being driven towards vehicles that -according to the sales people- were "the only available inventory" accessible within and outside the State. However, this young man listened to us, stuck with us, dug in, and somehow found Emily a vehicle that had EVERYTHING she was looking for in options, to include color, and it was nearby; and for me - he worked diligently towards getting me to the price I'd established as my bottom line. That said - after working with multiple dealers, Rey is far and above the BEST automotive sales person I've ever dealt with, who (understanding this is a business) I felt leaned far forward towards helping us make a very comfortable and satisfying purchase. Emily LOVES her Q5, and truly appreciated Rey's candor throughout the process, especially his sending us the short video of 'her new car' shortly after leaving Audi Lakeland, and then his delivering the vehicle to our doorstep (something I've never experienced in car buying), and his helping her "learn' the car" and feel comfortable with it before leaving. Overall, we experienced a uniquely comfortable experience with all the staff who we engaged with on Saturday; however, by and far - Rey Bonet was absolutley the single entity that facilitated our decision to say yes and purchase Emily's new Q5 which she absolutely Loves - Thanks Audi Lakeland, but especially...THANKS REY! More

Second to none Vito was our salesman and he was the best I’ve had the pleasure of dealing with. The entire staff was extremely friendly and worked with us with every Vito was our salesman and he was the best I’ve had the pleasure of dealing with. The entire staff was extremely friendly and worked with us with everything that we needed. We will definitely be back and it feels great being part of the Audi family. More