Back

Audi Lakeland

Lakeland, FL

4.9
1,411 Reviews
Brand new state of the art Audi dealership serving all of Central Florida.
Contact Dealership

1215 Griffin Rd

Lakeland, FL

33805

Directions

By Type

Showing 1,411 reviews

December 07, 2019

Good choice Friendly, prompt, answered all questions. We were zeroing in on one car from the start and got it that day, and Daniel called to follow up the next da More

by Larry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Giovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Audi Lakeland responded

Larry, thank you for taking the time and reviewing our dealership, your feedback is highly appreciated. Having a knowledgeable staff that can answer any and all questions that a consumer might have is paramount to our success. Nowadays, the consumer has done hours of research prior to coming in and looking at our vehicles and we have to provide that same type of knowledge and more to earn their trust. It's refreshing to hear that Daniel did just that. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

December 07, 2019

Car oil change and look at newer cars Very helpful with showing cars and test drive. Knowledge of the cars is a big bonus. Selection of used cars is ok, show room is beautiful. More

by Deedee131374
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 12, 2019 -

Audi Lakeland responded

Thanks for the review, it is greatly appreciated. We look forward to having you here with us in the near future for any and all of your automotive needs. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

December 04, 2019

My Experience When we came to Audi Lakeland we were under certain time constraints re a travel schedule. If we weren't able to come to an arrangement then because o More

by jtsmps27
Recommend Dealer
Yes
Employees Worked With
Avymael Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Audi Lakeland responded

Thanks so much for taking the time and reviewing our dealership. It is great to hear that Avy delivered a seamless process that made the car buying experience thorough and worthwhile. Being able to deliver an experience that matches everything you saw online. We look forward to seeing you here for all and any of your automotive needs. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

December 04, 2019

Found a car 10 minutes before closing. Showed up at the dealer 10 minutes before the dealer closed. We weren’t rushed or treated like we were a bother. They stayed late to help answer quest More

by eguzman1277
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez, Kenneth Stewart, Jared Plummer
Dec 12, 2019 -

Audi Lakeland responded

Thank you so much for taking the time and reviewing our business. Congratulations are in place on your new vehicle. Being able to deliver the same positive experience at any time of the day to our consumer is something that we prioritize. Our customer base's schedules can be different at times and we know we have to adapt. It is refreshing to hear that our team delivered on that promise. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

December 02, 2019

My Audi Satisfactory Experience The Black Friday! I purchased my First Audi car In Audi Lakeland. My total experience so far went above & beyond expectations special mention to Dani More

by Faye Corpuz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Giovino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Audi Lakeland responded

Thank you so much for taking the time to review our dealership. Your feedback is greatly appreciated. It is really cool to hear that Dany and our team were able to deliver an experience that was worth you taking the time to write this review. We look forward to seeing you soon. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

November 30, 2019

Attentive, helpful, and friendly staff. Good Customer Service. Willingness to answer all questions with an understandable explanation. Clean, brigt and welcoming atmosphere. Quality vehicles. Convenie More

by marilyn3459
Recommend Dealer
Yes
Employees Worked With
Joe Pitchford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez, Donnie Douglas
Dec 12, 2019 -

Audi Lakeland responded

Thanks for taking the time and giving us this 5 star review. We look forward to seeing you in the near future. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

November 30, 2019

Outstanding Buying Experience I drove all the way from Sarasota to Lakeland FL (over an hour each way) because the experience was that good. I worked in car biz for many years and More

by lauraman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Audi Lakeland responded

Wow! Thank you so much for taking the time and writing this positive review of our dealership. Being able to work remotely with our consumers and make the car buying process easier is something that we stress to our staff and its good to know that Vito utilized everything in his disposal like video and email to make sure that he provided just that; an easy process. If you are ever in town again, please stop in. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

November 30, 2019

Jared and Vito did a great job. They worked with me to make sure I got the car I wanted at the price I was looking for. More

by HowardB
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Plummer
Dec 12, 2019 -

Audi Lakeland responded

Howard, thanks so much for the positive review. Our customers' feedback is greatly appreciated and highly regarded. We are proud about the fact that both Jared and Vito did a great job during your visit. We look forward to seeing you soon. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

November 28, 2019

Great customer service Thanks to Avy for the delivery of my vehicle, and for going over and explaining all our paperwork very friendly. Also Vito, for great customer service More

by Cruzbless2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avymael Velez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Audi Lakeland responded

Thank you so much for taking the time and reviewing our business. We greatly appreciate it. Going above and beyond and doing things like delivering vehicles to customer's homes are things that we know will set us apart from our competitors. I am glad that both Avy and Vito were able to assist you adequately in you in your search. We look forward to seeing you back here with us soon. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

November 26, 2019

Very pleasant experience I had a very pleasant experience at this dealership. I was treated with professionalism. No pressure from pushy salesman. We negotiated for a while an More

by Cruzbless2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Susca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Gomez
Nov 26, 2019 -

Audi Lakeland responded

Hello Mr. Cruz, I hope that all is well. Thank you so much for taking the time to review our business, your kind words are greatly appreciated. There is a negative reputation in our business that comes with "pushy" salespeople and dealerships not delivering a customer driven experience. Here at Audi Lakeland, we strive to be the complete opposite in our approach and our dealings with our customer base. I'm extremely proud of Vito and the fact that he delivered that to you during your purchase. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.

...
100
...