Audi Lafayette
Lafayette, LA
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Excellent salesman! Carl (C.J.) was very knowledgeable regarding the cars I asked about. He gave a lengthy tutorial (twice!), and was patient with all the questions I ask Carl (C.J.) was very knowledgeable regarding the cars I asked about. He gave a lengthy tutorial (twice!), and was patient with all the questions I asked. I am very happy so far with the service I have received and would recommend this dealership and this salesman. More
Audi 2018 (Q7) November 10, 2018 Last night I was ranting on Snapchat about how great the year of 2018 has been to me and my family. Its ending soon but the blessin November 10, 2018 Last night I was ranting on Snapchat about how great the year of 2018 has been to me and my family. Its ending soon but the blessings do not stop. Thank God. And Thanks to Mike. He was patient, knowledgeable, and got me into the car that I wanted. I'm very thankful. More
Excellent product knowledge and personality We have had a wide variety of dealership experience over the years but none as good as this. Carl made the entire car buying experience enjoyable. W We have had a wide variety of dealership experience over the years but none as good as this. Carl made the entire car buying experience enjoyable. We had many questions which he answered professionally and explained thoroughly. We were treated as appreciated customers from our first visit through the moment we drove our new "Q" off the property. We met sales and service customers that told us their experiences were similar to ours. The finance dept., Tim, was also friendly and knowledgeable making that part of the process smooth. If the parts/service dept. is even close to being this professional, we will likely not go anywhere else for future purchases. More
Top Notch Service Everyone we interacted with at this dealership was so friendly and professional. After considering other dealerships with the exact vehicle, we decid Everyone we interacted with at this dealership was so friendly and professional. After considering other dealerships with the exact vehicle, we decided to go with Audi Lafayette because of how engaged their staff were from the very first inquiry that we placed online. We appreciate that they are not pushy salespeople and really work with you to make sure you get exactly what you want. They have continued to be engaged with us after the sale, calling to check in and assisting with setting up features of the vehicle. More
Remarkable. First let me say that I am very impressed with my A4. WAY more car than I expected for what I paid. I almost feel guilty, like I stole something. The First let me say that I am very impressed with my A4. WAY more car than I expected for what I paid. I almost feel guilty, like I stole something. The car buying experience itself was just what you'd expect from a luxury automobile dealership. Everyone I dealt with was friendly, knowledgeable and professional. Chase took the time to explain the technical features to me without making me feel like an idiot. And Kenn went above and beyond to get my car delivered to me. Outstanding customer service. On a scale of 1 to 10, I'd give these guys a 12. If you're interested in purchasing a high end auto, after you've looked at the three point star and those Bavarian numbers, do yourself a favor and check out the Audi lineup. I think you'll be pleasantly surprised. And by all means, make the trip tp Audi Lafayette. You won't be disappointed. Thanks a lot guys. I sincerely appreciate everything. Oh...and I like the music. More
Exceptional Customer Service Everyone was extremely friendly and helpful. Ryan and Matt were both very patient throughout the entire process and made the car buying process as pai Everyone was extremely friendly and helpful. Ryan and Matt were both very patient throughout the entire process and made the car buying process as pain free and as easy as possible. Ryan is very knowledgeable and professional. On all 4 visits that I made to the dealership, I received a very warm and friendly welcome from every single person on the Audi Lafayette team, every single time. And that warm welcome didn’t just stop there, it extended into the Service team as well. The level of service this team provides has far exceeded my expectations and any experiences I have encountered at other dealerships. Awesome job Audi Lafayette Team! More
My first Audi! I had reservations only because I did NOT want a car note!! But, of course, I gave in! I love my new car! Dylan is a very nice guy and never pressured I had reservations only because I did NOT want a car note!! But, of course, I gave in! I love my new car! Dylan is a very nice guy and never pressured us while we were discerning the purchase, something we appreciated very much! More
Best car buying Experience I have to say that this was by far the best car buying experience that I have ever had. Ken took the time to really answer any questions that we had a I have to say that this was by far the best car buying experience that I have ever had. Ken took the time to really answer any questions that we had about Audi vehicles. We had never purchased an Audi before that day. I have never had a salesman so friendly and knowledgeable about a vehicle. What I liked the most about Kenn is that he was not making us feel pressured in any way. I have heard from my neighbor, who drives an Audi, how wonderful their service department is for the customers. This really impressed me. My experience with the Audi Dealership in Lafayette was wonderful. I have only had my car for a few weeks but am looking forward to dealing with the Lafayette dealership More
Best Ever Car Buying Experience We bought our Q7 last month. The sales experience was the best we’ve ever enjoyed. There was no pressure, no tactics, and no games. We even traded We bought our Q7 last month. The sales experience was the best we’ve ever enjoyed. There was no pressure, no tactics, and no games. We even traded a car and that too was a seamless process. Our salesman, CJ, was extremely polite and knowledgeable. He was well versed in his products as well as the competition. He was a good listener and helped us find the car we were looking for. After the sale, the dealership’s technology specialist, Chase, followed up and met us to go over the many features of the vehicle. We are very pleased with our new Q7 and the overall experience we had with this dealership. We would definitely do it again! More
Searched for a couple of months I originally contacted Frank when looking for a used Q7 TDI, they were not available in the area and we settled on gasoline version on the Q7. After I originally contacted Frank when looking for a used Q7 TDI, they were not available in the area and we settled on gasoline version on the Q7. After having it a couple of months we really wanted to find a TDI, so I asked Frank to look for one. It took almost two months to find the one that met our request, but he never gave up and found our Q7 TDI that exceeded our expectations. All the staff that we encountered were friendly and professional. More