Audi Lafayette

Professional excellent I entitled this review professional excellence, because that is what I received from start to finish at the Audi dealership in Lafayette. For my first I entitled this review professional excellence, because that is what I received from start to finish at the Audi dealership in Lafayette. For my first contact call to the final sale and purchase I had a wonderful experience with the help of Matt Gilbile And Carl Johnson.. They made what would normally be an arduous process, pleasant and even enjoyable. I would recommend this dealership to anyone. Maggie More

Great customer service from Dylan T. Dylan T. was very helpful, knowledgeable and courteous. Dylan took his time and explained everything very thoroughly. I would highly recommend anyone Dylan T. was very helpful, knowledgeable and courteous. Dylan took his time and explained everything very thoroughly. I would highly recommend anyone and I would definitely see him again for next purchase. More

Sold my car despite a contract on a used Audi 1 Star was giving them more than they deserve. I completed a deal on a Used 2017 Audi A4 from this dealer, paying a deposit and everything. Then the 1 Star was giving them more than they deserve. I completed a deal on a Used 2017 Audi A4 from this dealer, paying a deposit and everything. Then the recall on the A4s hit and they informed me that they could not sell me the car until it got fixed, the day before I was coming to pick the car up. That was not the issue, i was willing to wait. While I was waiting for the recall parts to arrive, this dealership decided to SELL THE CAR TO ANOTHER PERSON, despite my deposit still being held by them for the car! They fronted the whole thing by suggesting that another car came in but would be a higher price. It was not until I turned down the higher priced option that they called to tell me that the car that I contracted was sold to someone else. Purchaser Beware - until you have driven off the lot with the car, you have not purchased anything with this dealer. Deposits MEAN NOTHING!!! I was even interested in the higher priced car, but with nearly double the miles on the car plus a reported accident (vs none on the one that I first wanted) I did not consider the higher price a reasonable option. New update!! Even more interesting - I happened to find the post that they put on facebook congratulating the person that bought the car. I made a comment about it on the post - and I see they took the posting down! So they sold the car on the 12th of August and started talking to me on the 15th to "Out of the Blue" send me a text seeing if i was interested in the other used A4. It took them until today the 21st to tell me that they sold the car only because I said that I just wanted the one that I contracted for. Pretty sneaky Audi Lafayette! More

Attention to every detail I can not say enough about my entire car buying experience. Easy online negotiation, quick paper work to get me out and CJ and Chris were absolutely t I can not say enough about my entire car buying experience. Easy online negotiation, quick paper work to get me out and CJ and Chris were absolutely the best to work with. I drove 2 hours but worth every bit of the slight inconvenience. More

We will definitely return! The minute CJ Johnson greeting us to the final handshake (actually a hug) walking out with our car was the best! He found cars in our price range and The minute CJ Johnson greeting us to the final handshake (actually a hug) walking out with our car was the best! He found cars in our price range and mileage request with ease. Customer service from everyone was top notch. Really pleased with our experience and will be a repeat customer no doubt! More

Excellent Customer Service! Customer service excellent! The dealership and was excellent in doing their job in helping me to make the decision in getting the car. The sales age Customer service excellent! The dealership and was excellent in doing their job in helping me to make the decision in getting the car. The sales agent (Mr. Ryan Bridwell) was professional and excellent in service in meeting my needs with the purchase. I’m please with the purchase! Thank you! More

Sweet car at Sweet Price I wanted to spend a certain amount and they wouldn’t let me leave until they worked things out and got me in the car at the right price I wanted to spend a certain amount and they wouldn’t let me leave until they worked things out and got me in the car at the right price More

Great service and super nice people I received an immediate response from my online request. Drove to Lafayette to see the car and was met with great service and friendly smiles. Could n I received an immediate response from my online request. Drove to Lafayette to see the car and was met with great service and friendly smiles. Could not ask for more help or better service. Staff was knowledgeable and service was quick. Very pleased with my experience. More

Just what I wanted My experience at Audi of Lafayette was just what I wanted. Chris and Mike we attentive and helpful but not pushy at all. The showroom is very comforta My experience at Audi of Lafayette was just what I wanted. Chris and Mike we attentive and helpful but not pushy at all. The showroom is very comfortable. The professionals made every effort to assure that we were taken care of. The sales process was very strait forward and simple. I asked for several things during our discussion and was graciously given that and more. I’ve always dreaded buying cars but Audi of Lafayette just changed my mind. Thank you so much! More

10/10 Experience!!! I didn’t think I leave with the car. They made me a deal I couldn’t refuse. Definitely a top notch dealership! My advise is to give them a call and ne I didn’t think I leave with the car. They made me a deal I couldn’t refuse. Definitely a top notch dealership! My advise is to give them a call and negotiate. More