Audi Knoxville
Knoxville, TN
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I saw Harper's ad for a used Porsche Cayman S and contacted Vince Neeley who was extremely helpful. I didn't buy the car, but that had nothing to do with Vince. I just decided this car wasn't right f contacted Vince Neeley who was extremely helpful. I didn't buy the car, but that had nothing to do with Vince. I just decided this car wasn't right for me. Vince Neeley and Harper Porsche are the best! Highly recommended! More
We enjoyed working with Vince Neely. He understood our questions and -- as we have discovered -- gave us honest, correct responses. He made it clear that if there were any further questions or concerns, h questions and -- as we have discovered -- gave us honest, correct responses. He made it clear that if there were any further questions or concerns, he will continue to make himself available. More
My wife and I had been shopping for an Audi for the better part of a year and visited Harper initially as well as a Nashville dealer. Our Harper contact was Vince Neeley, both in person and on-line. better part of a year and visited Harper initially as well as a Nashville dealer. Our Harper contact was Vince Neeley, both in person and on-line. Ongoing contacts were always friendly, informative, and attentive unlike our experience in Nashville best summed up as cold and uninterested. When we finally made our purchase in August of an authorized Audi used A4 we were introduced to the service manager and others who explained aspects of the car and warranty provisions in detail. No question was left unanswered. Minor cosmetic work was performed as agreed. The price and trade-in was fair and we left totally pleased. Stepping up to a new vehicle would be through Harper as well based on this experience. More
Vince was great to work with when buying my first new car. There was no pressure to buy. No hounding phone calls. I was met personally by the sales manager and owner. Dickie explained the service opt car. There was no pressure to buy. No hounding phone calls. I was met personally by the sales manager and owner. Dickie explained the service options with me. I've had my car serviced twice since its purchase. There has always been fast, friendly service. Loaner cars have been available if needed. All the employees stop and chat with me and are always pleasant to encounter. Vince did a great job. More
Harper's has everything you want in a dealership and exceeds your expectations. I have dealt with several Porsche dealerships, and Harper's is where I have felt the most comfortable and I have received exceeds your expectations. I have dealt with several Porsche dealerships, and Harper's is where I have felt the most comfortable and I have received the best service. The entire team is outstanding! Service Manager Mark Nagle, provides efficient and friendly service, and will go to great lengths to ensure you are a satisfied customer. Jerry Crain, and the entire parts department, are invaluable and will quickly get you what you need. The sales department including, Oscar, Joey, Scott, and Mike, are knowledgeable and do not pressure you like some dealers do. They have the highest caliber of Porsche Technicians, like David, and will keep your Porsche in peak performance. Harper's has generously sponsored adrenaline surging track events and tech sessions that were informative and fun. In fact, I attended 1 of these hands-on sessions with our PCA Club and changed my 997's oil. This gave me a new appreciation for the quality workmanship Harper's provides. Loaner vehicles are always available, but I suggest if you have the time, stay and enjoy the world-class experience of Harper Porsche. Just like Porsche-there is no substitute for Harper's. More
My wife and I have bought 9 cars from the Harper's dealerships over the past 10 years. Treatment by both the sales and service departments has always been excellent, especially the service department dealerships over the past 10 years. Treatment by both the sales and service departments has always been excellent, especially the service department when emergency repairs were needed. Service has always been prompt and loaner cars have been made available even on short notice. We definitely plan on buying our next vehicles from Harper's. More
I bring my vehicle hear for service and have never been happier. Mark and the team have helped me with all of my service needs and are extremly attentive what my vehicles specific needs are. I won't take m happier. Mark and the team have helped me with all of my service needs and are extremly attentive what my vehicles specific needs are. I won't take my car anywhere else. More
Best dealership I have ever dealt with. They are attentive to detail, fair in pricing, the facility is gorgeous, and they bend over backwards to take care of any problems that arise. I have bought o attentive to detail, fair in pricing, the facility is gorgeous, and they bend over backwards to take care of any problems that arise. I have bought over a dozen cars from them in a 7 year period and would go out of my way buy the next dozen from them as well. Tom and Shannon run a class business. More
Harper Porsche of Knoxville is an outstanding dealership. The service department has repeatedly gone above and beyond in almost every service encounter I have had with them. Mark Nagle, the Porsche Service A The service department has repeatedly gone above and beyond in almost every service encounter I have had with them. Mark Nagle, the Porsche Service Advisor is someone I trust to the upmost. I own multiple Porsche's, and a total of 9 over the years. Harper Porsche has come thru for me, time and time again. There support of the local PCA club has been very strong as well. I highly recommend these wonderful people and their work. More
Ever since I purchased my Porsche Cayenne, it has always been maintained by the folks at Harper Porsche in Knoxville, Tennessee. Service Manager Mark Nagle has proven over the last couple of years to be th been maintained by the folks at Harper Porsche in Knoxville, Tennessee. Service Manager Mark Nagle has proven over the last couple of years to be the best and most professional service manager we have ever worked with. His staff goes the extra mile to make sure our car is fixed in a timely manner, for a fair price, and they make the overall service experience a total pleasure. The car is always returned to us clean, vacuumed, and in pristine order. The service Manager is always pleasant, courteous, thoughtful, and helpful. I just can't say enough good about them. Even though my permanent home is in Florida, I would make every effort to buy my next Porsche from Harper's, simply because I trust their service department completely. More