Audi Knoxville
Knoxville, TN
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Provided a last minute fix and a rental to get around. Was absolutely awesome!! They definitely know how to take care of their customers. Was absolutely awesome!! They definitely know how to take care of their customers. More
Landon got be checked in quickly. answered my questions and completed the process When I came to pick up my car all the work was completed. Cost were explained well and I was on my answered my questions and completed the process When I came to pick up my car all the work was completed. Cost were explained well and I was on my way. Very pleased with my experience at Harper Audi. More
This is the second time they have had our 2009 q7 and still no results this time it was there 4.5 myths. And they said fuse box was under water and my husband had driven to work the night before it quick still no results this time it was there 4.5 myths. And they said fuse box was under water and my husband had driven to work the night before it quick there was not any water in the fuse box they just do not want to back up the warranty. Plain and simple they had from 2nd week in May till July before they even looked at it. I would not recommend the purchase of an Audi vehicle whatsoever and definitely don't expect Harper to do much of anything that is covered by their so called warranties. Definitely an unsatisfied customer . Harper audi service department is only good for simple oil change and tire rotation anything more serious don't go to them .. More
Todays experience was excellent. Hopefully all repairs are complete. Thank you for your kindness and excellent customer service, especially thank you to Steve for making sure all r Hopefully all repairs are complete. Thank you for your kindness and excellent customer service, especially thank you to Steve for making sure all repairs were complete!! More
This dealership was awesome. Took care of me especially Chris. He went above and beyond to make sure I was taken care of.. When I needed anything Chris was there to help out. I w Took care of me especially Chris. He went above and beyond to make sure I was taken care of.. When I needed anything Chris was there to help out. I would recommend Harper Audi to anyone that is considering an Audi . There is definitely service after the sale. Which is the most important quality I look for in a dealership… More
Daniel was very efficient and a pleasure to work with - he had everything ready when we arrived. They did a great job explaining and showing us how to use all the features. he had everything ready when we arrived. They did a great job explaining and showing us how to use all the features. More