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Audi Knoxville

Knoxville, TN

4.9
347 Reviews
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9735 Kingston Pike

Knoxville, TN

37922

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Showing 347 reviews

February 01, 2013

Recently I was in the market for a new car since my Mercedes lease was coming to an end. I was in the market for an Audi in the past but regrettably decided to go another route at the time. When the op More

by kooroshsharghi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shore, Trent Rogers
January 11, 2013

After much online research and several dealer visits and test drives, I decided to lease an Audi A6 prestige model. I dealt with Chris Shore for the whole process and he was incredibly helpful throughout. More

by dustman82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shore
September 21, 2012

Harper has an outstanding team of coworkers at every level of operation. Been a customer (Porsche, Audi and Volkswagen) for over 5 years, never been disappointed by the Harper team. More

by hmdrz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Harper, Charles Vesser
Dec 03, 2012 -

Audi Knoxville responded

Thank you so much for the kind words! The customer experience is everything to us and I'm so glad you've been a repeat customer for so long. Shannon Harper

September 20, 2012

Since I purchased my Audi 4 years ago I have always found the service at Harper to be impeccable. I am highly likely to purchase Audi motor cars in the future, and the Harper service is the MAJOR INFLUENCER More

by boblmackenzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Vesser, Derek Tingle, Joey Collins
August 21, 2012

My experience is the exact opposite of the majority present. While I have no complaints with the purchase of my 2011 Jaguar XF, service is another matter. Shortly after purchase, we noticed the coo More

by CadiDrvr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Kenny, Oscar Smith
Dec 03, 2012 -

Audi Knoxville responded

We apologize for the air conditioned seats not working the same as your Cadillac. We also apologize for the inferred tone that Bill used. He was merely trying to diffuse the situation with humor. We will continue to do everything in our power to meet and exceed your expectations. Our door is always open to resolve any situation and turn it from a negative to a positive. Shannon Harper

July 31, 2012

I was looking to buy a new SUV. After seeing a 2012 Audi Q7 one Sunday afternoon on the lot, I emailed Oscar on Monday to inquire. I have know Oscar for over 14 years and have always been treated with the u More

by jlburleson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Smith, Vince Neeley
July 25, 2012

Vince was very helpful, I told him what I was looking for and how much I wanted to spend. I have a beautiful convertible!!!!!!! I love my cat!! More

by TNMeyer98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Neeley
July 24, 2012

I had an easy and painless experience obtaining my new Jaguar XJL from Harper's. Chris Shore kept me appraised of the status of sale (the car was custom ordered), reviewed the various lease/purchase opti More

by raycapps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shore
July 24, 2012

Had a great experince at Harpers. Chris and other staff were very helpful and knowledgable. Price we received for our trade in was well above the quote we received from the delearship near us where we have More

by kristihaws
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Smith, Chris Shore
July 23, 2012

Our car purchase and service experiences were second to none other. Chris and Dicky are an asset to Harper! We WILL consider future purchases from Mr. Chris Shore and look forward to working with Mr. Dicky More

by JarHead1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shore
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