Audi Knoxville
Knoxville, TN
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I was looking to buy a new SUV. After seeing a 2012 Audi Q7 one Sunday afternoon on the lot, I emailed Oscar on Monday to inquire. I have know Oscar for over 14 years and have always been treated with the u Q7 one Sunday afternoon on the lot, I emailed Oscar on Monday to inquire. I have know Oscar for over 14 years and have always been treated with the utmost professionalism. I was invited down for a test drive. Upon entering the dealership the following Saturday, I was met by Vince Neeley. I told him why I was there and within minutes, he had the keys and I was getting a hands on review of the Q7. We took a test drive and I made the decision to trade for the Q7. Vince was a true professional throughout the negotiations and reinforced what I had come to expect from Harpers. But the story gets better...about 9 days after my purchase...I realized that this just wasn't the vehicle I wanted. Great vehicle, just not a fit for me. So, I contacted Oscar, who in turn got with Vince and I told them I really would like to trade the Q7 for the Infiniti QX56. Needless to say, they both stressed that they wanted me happy. I found what I was looking for on the Harper website, called Vince and told him. He called me back after having walked to the back lot to verify the options I was looking for and had already worked out the trade terms, which were very reasonable and to my liking. I told Vince I was on my way to trade. When I got there, Vince walked me throughout the whole process and introduced me to my beautiful 2012 Infiniti QX56. I now consider Vince a friend. I would highly recommend Harpers, Oscar Smith and Mr. Vince Neeley. This is the definition of what car buying should be. Hands down....the best!!! More
Had a great experince at Harpers. Chris and other staff were very helpful and knowledgable. Price we received for our trade in was well above the quote we received from the delearship near us where we have were very helpful and knowledgable. Price we received for our trade in was well above the quote we received from the delearship near us where we have bought at least 7 cars in the past. We would definately recommend to others. We are really enjoying our new car. Sincerly, Dr. Carter Haws More
I had an easy and painless experience obtaining my new Jaguar XJL from Harper's. Chris Shore kept me appraised of the status of sale (the car was custom ordered), reviewed the various lease/purchase opti Jaguar XJL from Harper's. Chris Shore kept me appraised of the status of sale (the car was custom ordered), reviewed the various lease/purchase options clearly, and generally ran all the interference necessary to ensure I was ready to go as soon as the car was ready for me to drive away. Although I had extensively researched the operation of the various features of the car during its production and delivery (got to love YouTube), Chris still took the time to walk through everything and ensure I understood the vehicle thoroughly. In fact, my 11 year old was already using the rear seeat entertainment system before we were completely off the lot! More
i had been looking for a 911 turbo for several months and found mine CPO at harpers in knoxville. transaction with vince was flawless and dicky even helped me find a bank which beat my lender's rate. both found mine CPO at harpers in knoxville. transaction with vince was flawless and dicky even helped me find a bank which beat my lender's rate. both were courteous, professional, smooth, and without gimmicks or any funny business. when i took delivery, vince even drove the car down to chatanooga to meet me so i wouldn't have to drive all the way from atlanta to pick it up. A++++ More
Vince has been a jewel to work with. He always shoots us straight and helps us find the right car for us. He goes above and beyond the call of duty! straight and helps us find the right car for us. He goes above and beyond the call of duty! More
Our car purchase and service experiences were second to none other. Chris and Dicky are an asset to Harper! We WILL consider future purchases from Mr. Chris Shore and look forward to working with Mr. Dicky none other. Chris and Dicky are an asset to Harper! We WILL consider future purchases from Mr. Chris Shore and look forward to working with Mr. Dicky Jones in the the future. More
we spent months trying to find a good dealer to order our we spent months trying to find a good dealer to order our 2012 911 turbo. Atlanta, N. Carolina were all considered. Vince knows his stuff! Kingsport we spent months trying to find a good dealer to order our 2012 911 turbo. Atlanta, N. Carolina were all considered. Vince knows his stuff! Kingsport was not even considered, even though this is our hometown! Vince was great to work with and We would ask for him again the next time. Thanks, Mary Jane Gibson & Lee Valk More
Purchased a 2006 Boxster from Harper's Porsche. I live in New Hampshire and flew in to Charlotte and rented a car to drive to Knoxville. Vince picked us up at the car return at the airport(even though it was New Hampshire and flew in to Charlotte and rented a car to drive to Knoxville. Vince picked us up at the car return at the airport(even though it was his day off) and brought us to the dealership. Everything was ready and in order when I arrived. The insurance had been handled correctly so all I needed to do was sign a couple papers and I was driving off in the Boxster. Vince was very professional and courteous. I would not hesitate to purchase another car from Harper's despite the fact I livev in New Hampshire. More
After driving the same car for 28 years, buying them for my two sons, and my wife, it was my turn. After about a month of reviewing a 2008 Porsche Cayman S on Harper's website, I scheduled an appointment. my two sons, and my wife, it was my turn. After about a month of reviewing a 2008 Porsche Cayman S on Harper's website, I scheduled an appointment. Upon arriving I was met by Vince Neely. He gave me a quick but thorough instruction on the car's systems and then handed me the keys for a test drive. There was no doubt in my mind that this was the car for me. I joked with Vince that this was probably the easiest sale he had made, since I had pretty much already decided to buy. Vince then introduced me to Dicky Jones who proceeded to obtain financing at a fantastic rate. Everything Vince has promised me was honored, down to the smallest detail. He is a man of his word and sincerely cares about his customer's satisfaction. I highly recommend him to anybody in the market for a vehicle. More