Audi Knoxville
Knoxville, TN
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Trent you are amazing! Appreciate the fast response to my text... Less than 2 minutes! I appreciate your responsiveness long after the sale.... Best, Whitney Erickson my text... Less than 2 minutes! I appreciate your responsiveness long after the sale.... Best, Whitney Erickson More
Excellent customer service, sales, finance, and maintenance! Great dealership. This is my third purchase from Harper Jaguar. We really like the automobiles, customer service, and ease of working maintenance! Great dealership. This is my third purchase from Harper Jaguar. We really like the automobiles, customer service, and ease of working with the people at Harper's. I would highly recommend this dealership to anyone interested in purchasing a great vehicle! Joey, Bill, and Dickey are just fabulous! More
I went to purchase a new vehicle but mistakes were made in the process. The dealership owner took time to apologize and offered a resolution. Even though my end purchase was not with this dealer, they we in the process. The dealership owner took time to apologize and offered a resolution. Even though my end purchase was not with this dealer, they went above and beyond to ensure I was taken care of outside of my vehicle purchase. More
our search for a new car was pleasurable because we felt very comfortable at the dealership with no pressure placed on us. Joey was pleasant to work with as he was very informative and patient as we looked very comfortable at the dealership with no pressure placed on us. Joey was pleasant to work with as he was very informative and patient as we looked through the different choices, asked questions and drove different cars. Mr Harper stopped and spoke with us and took his time to really give us some adivce as well and others in the dealership went out of their way to help including Mr Jones who found an amazing rate for us. Mr Smith took the time to speak to us and we just felt right at home there. Not to mention the wonderful choices of autos on the lot and we found the perfect one and knew it instantly! More
I have been looking for a Cayman for the past 6-8 months, and in the process I have dealt with a number of dealers and private owners, read 15+. My experience at Harper, with Vince, has been by far my best d and in the process I have dealt with a number of dealers and private owners, read 15+. My experience at Harper, with Vince, has been by far my best dealership experience so far. All my requests for information were met promptly, politely and in a detailed fashion. I handled all my communications remotely and received all the detailed paper work immediately as requested, I never thought I would feel this level of comfort while trying to evaluate/purchase a car, but they have made this process painless. More
Trent was extremely helpful! He went out of his way to find a car that met all the criteria I had been seeking out. The next time I am looking for a car I will go straight to Trent instead of going throu find a car that met all the criteria I had been seeking out. The next time I am looking for a car I will go straight to Trent instead of going through the painful process of searching and searching on my own or with minimal help from other salesmen. Not only is Trent wonderful, the entire staff of Harper is great! Even though I purchased a Lexus I take my car to Harper for service. Their prices are extremely reasonable and they are always upfront with pricing. When I visit Harper I do not feel like I am at a car dealership full of vampires ready to suck your wallet dry. I always feel like I am welcome and treated fairly. That is true of every service advisor, tech, salesman, and manager that I have spoken with. Thank you Trent and Harper for being a breath of fresh air in a business full of negative stereotypes!!! More
Exceptional sales experience. I have purchased three vehicles from Joey and Dicky and every time has been the best experience I could ask for. They are very professional and detailed in their knowledge vehicles from Joey and Dicky and every time has been the best experience I could ask for. They are very professional and detailed in their knowledge of every phase of buying and trading a car. I would not buy from any other dealer. I visited other local high end dealerships and immediately realized that Harper is the best place to receive the comprehensive experience all people deserve. More
Greatest car Dealer I have ever visited. I like the people and I like the showroom. Also like the food offerings while I wait for service people and I like the showroom. Also like the food offerings while I wait for service More
Everyone is great to work with. I have been a customer for more than 30 years. They are always looking out for my best interest. Sales and service. for more than 30 years. They are always looking out for my best interest. Sales and service. More
Exceptional service! Appreciate the persistent efforts in locating the car that I wanted. Our entire family either owns or leases via Harpers Knoxville. We have cars from the Audi, Porsche, and Infiniti deal locating the car that I wanted. Our entire family either owns or leases via Harpers Knoxville. We have cars from the Audi, Porsche, and Infiniti dealerships and have been pleased with both sales & service. We appreciate the professional atmosphere reflected at Harpers. Joey, Oscar & Dicky made my most recent lease virtually seemless & I love my new A-7! More