Audi Knoxville
Knoxville, TN
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The way buying a car should be...enjoyable not painful. This is 4th car I have purchased from Harper's in the past 18 months, and each time was a pleasant experience. All the people who work at Harper's Por This is 4th car I have purchased from Harper's in the past 18 months, and each time was a pleasant experience. All the people who work at Harper's Porsche, Jaguar, Audi go above and beyond to make sure customer service is the top priority. Joey makes the buying experience pleasant, and his product knowledge is very impressive. I have never had a better experience buying a car than from Harper's. Unlike nearly every car dealership out there, from the moment you arrive there is never any pressure put on you to buy. Instead of just trying to sell you a car, they really listen to what you want, and help you get the car you really meets your needs. I have had the pleasure of owning all 3 of the makes they sell, and each one has been exactly what I wanted. In the past buying a car has always been such a stressful procedure until now. Buying a car should be a fun process, not a stress filled nightmare. More
Class act This is our second vehicle from Harper. Thorough, no pressure, excellent produts. Professionals at all facets of the store. We look forward to cont This is our second vehicle from Harper. Thorough, no pressure, excellent produts. Professionals at all facets of the store. We look forward to continued business with this firm. More
Totally excellent experience From the beginning to the end my Harper experience was fabulous! Chris is a wonderful representative for Harper's. He found the vehicle I wanted in From the beginning to the end my Harper experience was fabulous! Chris is a wonderful representative for Harper's. He found the vehicle I wanted in a short period of time and was just awesome to deal with. I have owned Infinite's before that I purchased at Harper's so I know the service is excellent. I have friends in Nashville that have not had pleasant experiences with their Audi's service. I know that I can count on Harper's to meet my needs. I would highly recommend seeing Chris to make your next purchase. More
Excellent people all the way around! After looking for a CPO Audi Q5 for a couple weeks and driving to a few other dealerships with less than ideal experiences I noticed Harper's got in a After looking for a CPO Audi Q5 for a couple weeks and driving to a few other dealerships with less than ideal experiences I noticed Harper's got in a Q5 similar to what I was looking for. I called Chris Shore to get more information and went to take a look first chance I got. Somewhat dreading the process after the experiences I had been thru at other Audi dealerships I arrived at Harper's, met Chris and have nothing but excellent things to say about him and Harper's. Buying my Q5 from Chris has been the best experience I have had purchasing a car. They have earned my business from here forward and I highly recommend them! Jessica Gilbert Morristown, Tn More
ONE GREAT EXPERIENCE ME AND MY WIFE TRAVELED 98 MILES TO CHECK OUT THE Q7 THAT VINCE HAD SENT ME PICTURES OF 3 DAYS EARLIER. HE HAD THE CAR ALL FUELED UP CLEAN AND RAEDY T ME AND MY WIFE TRAVELED 98 MILES TO CHECK OUT THE Q7 THAT VINCE HAD SENT ME PICTURES OF 3 DAYS EARLIER. HE HAD THE CAR ALL FUELED UP CLEAN AND RAEDY TO TEST DRIVE. HE GAVE MY WIFE AN OVER VEIW OF THE CARS SAFETY AND OTHER FEATURES, THERE WAS NEVER ANY PRESSURE TO PURCHASE THE CAR. THEY GAVE US A GREAT PRICE FOR OUR CHEVY SUBURBAN, AND THE DEAL WAS MADE. WE MADE A FRIEND THAT DAY AND I WOULD RECOMMEND VINCE NEELY AND THE HARPER TEAM TO ANYONE. WHEN THE SERVICES ARE DUE MY WIFE WILL TAKE IT BACK TO THE DEALERSHIP BECAUSE THEY MADE HER FILL SO COMFORTABLE. AGAIN A GREAT TEAM AND THANKS BOB AND MARLA MORRIS WAYNESVILLE NC More
Went above and beyond to help a traveller in need I was visiting Knoxville for the weekend and got a low oil warning on my 2013 Audi. I found the dealership and arrived only to see that the service de I was visiting Knoxville for the weekend and got a low oil warning on my 2013 Audi. I found the dealership and arrived only to see that the service department had closed. I was told to check with Mr Dicky Jones, their finance manager. Mr Jones went above and beyond to help me. He recalled that a Porsche tech was working in the service area, and took my keys, took my car to the service area and just a few minutes later returned the car to me with fresh oil, ready to go. Mr Jones exemplifies the best in customer service and I can imagine buying a car, or having one serviced with Harper, is as delightful. More
Long distance deal I decided on a Jaguar XJL but could only find decent inventory in Atlanta. Living in Charlotte, I wanted to work a deal long distance. All they want I decided on a Jaguar XJL but could only find decent inventory in Atlanta. Living in Charlotte, I wanted to work a deal long distance. All they wanted was for me to drive to Atlanta. I then noticed a listing in Knoxville and contacted Vince Neeley. He was very responsive and answered all my questions via email. After a quick and painless negotiation, which included them pricing my trade in, I drove to Knoxville to purchase the 2011 Jaguar XJL sight unseen. It was exactly as advertised (if not better). Dickie Jones in Finance had me in and out the door in 15 minutes. Mr. Harper himself also stopped by to say hello. I may have to make that trip to Knoxville everytime I need a vehicle. Very highly recommend Vince and his entire team!, More
Great experience. Drove from SC to pick up the car after dealing with Vince online. He was very friendly, patient, and informative. Met Dicky at the dealership, what a great guy! Super nice and helpful. dealing with Vince online. He was very friendly, patient, and informative. Met Dicky at the dealership, what a great guy! Super nice and helpful. Great price, wonderful financing terms. Just one of the best buying experiences I've ever had. I would drive the 3 hours again to buy another car from them, if they are close to you then you have no excuse not to check them out. More
Best dealership in Knoxville by far! Professionalism from top to bottom. Over the years I've bought all our family auto's from Harper. Thanks Joey. top to bottom. Over the years I've bought all our family auto's from Harper. Thanks Joey. More
Vince is excellent! A great experience, Vince was extremely helpful with no pressure. Trent gave us some good information as well. Great service and great product. This our second Q5. extremely helpful with no pressure. Trent gave us some good information as well. Great service and great product. This our second Q5. More