Audi Knoxville

Harper Family This past Saturday my wife and I stopped by Harper Audi to schedule a service date. We had a seal on the passenger side door that had come unclipped This past Saturday my wife and I stopped by Harper Audi to schedule a service date. We had a seal on the passenger side door that had come unclipped at the bottom. When I spoke to Derek to set up a time he looked at the seal and said he "could take care of it right here and now." In less than 10 minutes the seal was clipped back in place an he side it would be another few minutes because they were running our Q7 through the wash. There isn't another dealer in Knoxville that would have fixed the seal immediately, let alone Wash it to. ONLY AT HARPER! Buying a vehicle from them was a great experience, and we have found that we are now considered "Family" and they know how to treat family. We think we have our forever car (2015 Q7), but I will guarantee you if it isn't and we buy a new car it will be from Harper. Audi has "Truth Is Engineering", but Harper Audi has made us family. Thanks from your Family, the Kuhn's. More

Excellent service Received excellent service from Derek when my ac unexpectedly went out. I was in town on a visit and only had a day to get the job done. They got on i Received excellent service from Derek when my ac unexpectedly went out. I was in town on a visit and only had a day to get the job done. They got on it immediately and I couldn't be happier with the service they provided. They even cleaned my car, inside and out which was a nice bonus. I would highly recommend them to anyone!! Thank you Derek! More

Felt like a queen Everyone at Harper from salesmen to the gentleman who brought my car back to me after service treated me as though I owned the dealership. Each time I Everyone at Harper from salesmen to the gentleman who brought my car back to me after service treated me as though I owned the dealership. Each time I have gone to Harper has been a most satisfying experience. As for my service on the 12th of June, everything went smooth and easy from drop off to pick up. All of my concerns with my Audi were explained with the utmost respect to my lack of knowledge. I'm very appreciative to all who took time to listen and explain everything to me. More

Takes care of myPorsche Mark always does a great job taking care of me and my Porsche. I will not take it anywhere else. Great service, always right when I get it. Mark always does a great job taking care of me and my Porsche. I will not take it anywhere else. Great service, always right when I get it. More

Excellent service, as always! As always, the Audi Service Department at Harper's does an outstanding job of efficiency and providing quality service! On the telephone, they are fr As always, the Audi Service Department at Harper's does an outstanding job of efficiency and providing quality service! On the telephone, they are friendly and accommodating, and always willing to work out whatever is necessary to provide service at the earliest possible time. Requests for a loaner vehicle are never a problem, which makes the service day no inconvenience at all. It is like this every time, every service, and things always run smoothly as far as I have ever seen. And the employees in the Service department are always in a good mood and seem to enjoy their jobs, which says a lot about the overall tone of the business. We moved from Knoxville a few years ago, and live closer to Atlanta, but I drive 2 hours to go to Harper's because of this excellence. The people are friendly and helpful as well. Charles was my Service Consultant for my most recent service, and he made the entire process easy. My car was cleaned at the end of the service as well, which is always a nice touch. Thank you Harper's for great service, for being so helpful to your customers, and for having such great people to take care of business! More

Exceptional Service On a road trip, our Jaguar X type broke down while staying in a lodge in Smoky Mountains National Park. We had our car towed to the closest Jaguar dea On a road trip, our Jaguar X type broke down while staying in a lodge in Smoky Mountains National Park. We had our car towed to the closest Jaguar dealer which was Harper Jaguar in Knoxville. Bill and Joe in the Jaguar service department went out of their way to take care of us and our car. They immediately diagnosed the problem and repaired the car and got us quickly on our way. We made a good decision to tow the care to a Jaguar dealer as opposed to a local repair garage because our previous experience with local repair garages never resolved the problem. We drove the car the rest of the way home to MN without an issue. We want to give a big thank you to Bill and Joe at Harper for their quick response and for their kindness. More

Outstanding Service Consultant We took our Audi in for repair and was so impressed by Service Consultant Charles Vesser. He took a look at our brakes right away and informed us of We took our Audi in for repair and was so impressed by Service Consultant Charles Vesser. He took a look at our brakes right away and informed us of what needed to be done and approximately how long it would take. He provided us with a loaner, and since we were from out of town, told us where we could get something to eat and where we could spend some time while our car was being repaired. ( He even entered the directions into the navigation system of the loaner car to help us). He is very personable and professional and one of those people you immediately like. Everybody at the dealership was very nice and helpful, including a nice young lady who answered the phone, Katie Merrell. More

Audi Owner since l98l Tom Harpers Dealership Our family have been driving Audis since l980's and have always been given superior service from Charles Vesser and Derek Tinkle. We were servicing t Our family have been driving Audis since l980's and have always been given superior service from Charles Vesser and Derek Tinkle. We were servicing the 2012 A6 to give to granddaughter's family. Charles had loaned me a Q5 and I just had to purchase on. I have observed many of Tom Harpers employees. All have helped me from Dicky Jones on down to the young employees that wash our cars. This is where we come for all our Audi needs including the 2012 that went to the Nashville area. It will be serviced here in Knoxville because we know that we will be taken care of at a reasonable cost. these employees Charles and Derek should have 6 stars not 5 stars. More

Outstanding! I've had my Audi Q5 serviced at Harper's for the last 5 years and can't say enough about the professionalism and caring hearts of Charles Vesser and D I've had my Audi Q5 serviced at Harper's for the last 5 years and can't say enough about the professionalism and caring hearts of Charles Vesser and Derek Tingle. These two exceptional individuals make my quality service experience hassle-free and I refer to them as my "go-to guys". Six months ago, I had to relocate to Nashville for work and unfortunately found myself in a position to have my vehicle serviced by an outside source - big mistake! I will (& do) drive 200 miles now just to bring my Q5 back to Dereck & Charles because I know I will have outstanding quality service without being taken advantage of. Thank You Guys for making my experience awesome!!!! Carrie More

Outstanding Attention to Detail My wife and I recently purchased an Audi Q7 from Vince Neeley at Harper Porsche Audi Jaguar. We have been in the market for a new car only a few week My wife and I recently purchased an Audi Q7 from Vince Neeley at Harper Porsche Audi Jaguar. We have been in the market for a new car only a few weeks and visited the dealership to check the Q7 and make sure the vehicle met our requirements and needs. Vince was quick to show us a CPO along with a new Q7 and walk through the differences between the vehicles. He understodd our needs and worked to find the best car that not only met our needs but far exceeded our expectations. I would strongly recommend Harper Porsche Audi Jaguar to anyone in the market for a new car. More