Audi Knoxville

Fantastic service Derek's the best, honestly - I was on a long-distance trip and had a ball bearing going bad (apparently) - diagnostics, loaner, repair and a super cle Derek's the best, honestly - I was on a long-distance trip and had a ball bearing going bad (apparently) - diagnostics, loaner, repair and a super clean vehicle all happened in no time. Really thankful for the outstanding service he provided! More

Exceptional Service We have been Harper Audi Service customers for 6 years and have only the best comments about the experience. Charles Vesser is a pleasure to deal with We have been Harper Audi Service customers for 6 years and have only the best comments about the experience. Charles Vesser is a pleasure to deal with. More

Exceptional Car Buying Experience I received top-notch customer service from Trent Rogers. He went above and beyond what any salesperson should do for a customer. From exceeding my exp I received top-notch customer service from Trent Rogers. He went above and beyond what any salesperson should do for a customer. From exceeding my expectations to delivering on promises that were met. I bypassed 2 other Audi dealerships to land at the Knoxville Audi dealership because Trent had me won over on the first phone call conversation. Other salespersons have a lot to measure up to for Trent's customer service surpasses any that I have ever experienced. Only dealership I will ever come to from now on. More

Jaguar service at it's Best After purchasing a used XK I brought it back in for routine service and to update some existing issues. I could not ask for a better experience checki After purchasing a used XK I brought it back in for routine service and to update some existing issues. I could not ask for a better experience checking the car in, reviewing the items to be fixed and looking at future service needs. Bill Kenny is a pro and always goes the extra mile to be sure I am happy with the results. Thanks, Bill More

Excellent Service I have never been a fan of having my car serviced! Harper's Service Department, in particular Derek Tingle, is such an exception. Each time I take m I have never been a fan of having my car serviced! Harper's Service Department, in particular Derek Tingle, is such an exception. Each time I take my A-4 in for service, I am greeted at the door, and actually find conversations an enjoyable experience. The service on my car is outstanding--they listen to concerns and answer questions--I'm never left wondering what just happened. When I buy another car, it will be from Harper's, in large part because the service is so reliable (and the Audi is fabulous!). More

Perfect Customer Service for the Picky Customer If you look in the dictionary under "picky customer", you'll find my picture. Even so, Charles was unbelievably gracious and patient in attending to If you look in the dictionary under "picky customer", you'll find my picture. Even so, Charles was unbelievably gracious and patient in attending to my vehicle concerns. Even though my concerns might've seemed trivial to the casual observer, he handled every issue professionally and attentively,.. as if it was his own car. In addition, he personally strived to resolve each issue and sought each resolution through to my satisfactory end. More

Enjoying my new S5 Thanks to the guys at Harper Audi and Chris with the purchase of my new car. great experience at this dealership. Maybe a Porsche next; who knows. Thanks to the guys at Harper Audi and Chris with the purchase of my new car. great experience at this dealership. Maybe a Porsche next; who knows. More

Best Service Department I've purchased many vehicles over the last 40+ years, and I've never dealt with a better service department. In the past, I've dreaded going to get w I've purchased many vehicles over the last 40+ years, and I've never dealt with a better service department. In the past, I've dreaded going to get work done on my car, in large part due to the hassle of dealing with the people and processes in other service departments. At Harper, they go out of their way to make everything as easy as possible, and everyone I've dealt with has been extremely friendly. I heard for years that Harper was the best, and now I know it to be true. I doubt I'll purchase a car from anywhere else. More

BEST DEALERSHIP EVER !!! In all the years I have purchased automobiles (40+) I have never been more impressed with EVERY aspect of the buying and service experience than I hav In all the years I have purchased automobiles (40+) I have never been more impressed with EVERY aspect of the buying and service experience than I have at the Harper Dealerships. From the minute you walk in the door there is just something about the friendly and honest way I was treated. Every question was answered and and every effort made to insure I was pleased with the purchase and service of my vehicle. I would give them AAA+. The Harper family takes care of it's customers and the sales and service staff are second to none! More

What a first class dealership is Tom Harper has built a group of dealerships that are what you wish all dealerships were. Honorable, honest, sincerely dedicated to the customer! I h Tom Harper has built a group of dealerships that are what you wish all dealerships were. Honorable, honest, sincerely dedicated to the customer! I have never heard a negative comment from any friend about Harper (not the case with other high end dealerships in Knoxville) More