Audi Knoxville
Knoxville, TN
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Perfect car buying experience Derek Bonzagni is a professional who knows his cars inside and out, is enthusiastic about what he does, and a great person who treats his customers wi Derek Bonzagni is a professional who knows his cars inside and out, is enthusiastic about what he does, and a great person who treats his customers with genuine care and respect. I was not familiar with Jaguars, and my previous car was an old Ford, but Derek made me feel truly welcome from the start. He spent all the time I needed to feel comfortable and well informed every step of the way. No question was unanswered and pricing was transparent. I left feeling like I had been on a holiday vacation, and with the car of my dreams. I recommend Derek to all new Jaguar/Porche owners as well as serious car enthusiasts. More
Made a phone call to inquire about a car.. Update: Talked to my salesperson today regarding the misunderstanding on an A7; and his manager agreed to honor the original price. I will never buy Update: Talked to my salesperson today regarding the misunderstanding on an A7; and his manager agreed to honor the original price. I will never buy another car in Georgia again!! I'm tired of being ripped for erroneous fees. Can't wait to make the drive from Atlanta to Knoxville!! Thanks Harper Audi for making me happy again! More
I trust Harpers completely! Vince Neely is the most extraordinary and accommodating Sales Professional! So fortunate to work with him on my Audi purchase! In fact I have referred Vince Neely is the most extraordinary and accommodating Sales Professional! So fortunate to work with him on my Audi purchase! In fact I have referred several of my friends and clients to him in which they too received the same excellent customer care and services! He is an exceptional representation of The Harper's Brand of excellence in quality and tradition here in Knoxville Tn! This is my 3rd purchase in the.last 20yrs from Harper's Auto and certainly not my last (smile) I feel like family and this means everything to me truly! More
Excellent service Great experience with my Audi service today. Even though the dealership is under major construction everyone was professional, courteous and had my ca Great experience with my Audi service today. Even though the dealership is under major construction everyone was professional, courteous and had my car ready much earlier than expected. More
Excellent service across brands I have had cars serviced at Harper for 6 years, Jaguar first and now I've joined the Audi family. I have nothing but good things to say about service I have had cars serviced at Harper for 6 years, Jaguar first and now I've joined the Audi family. I have nothing but good things to say about service advisors Charles and Derek. My A8 was serviced promptly and a key fob issue was solved by replacing the battery, N/C. I look forward to the new facility next year. More
Another Superb Experience with a Harper Dealership Although this was my first purchase of a Porsche, I also have dealt with Joey Collins in purchasing two Jaguars and three Audis since 2009. In all ca Although this was my first purchase of a Porsche, I also have dealt with Joey Collins in purchasing two Jaguars and three Audis since 2009. In all cases, Joey has been meticulous in thoroughly meeting my every need for information, guidance, etc. Nick Dockery also was highly efficient in completing my leasing documentation in a timely and efficient manner. Joey and Nick generally reflect the caring atmosphere I always have encountered with everyone at Harper dealerships, from Tom and Shannon Harper, to the other professionals who have always taken the time to meet all of my sales and service needs. As evidenced by the fact that I did not visit any other dealerships before making any of my auto purchases over the last six years, I no longer can conceive of ever again considering a purchase from a dealership outside of the Harper "family." More
An Amazing Dealership We have been buying Audi/Jaguar/Porsche cars from Harper's for over 18 years. For more than 18 years the experience with Harper's has been amazing. I We have been buying Audi/Jaguar/Porsche cars from Harper's for over 18 years. For more than 18 years the experience with Harper's has been amazing. In all that time, whether purchasing a car with Joey Collins, receiving service from Derek Tingle/Charles Vesser for our current Audi's or working with any of the Audi/Jaguar/Porsche sales and service team, we have always been rewarded with care, friendliness, and respect. Every member of staff is experienced and extremely knowledgeable, a rare quality in this day and age. Our experience with Harper's has been enhanced by the quality of the engineers and the care of our cars by the "backroom" guys, including finance, reception and the accessory department. These guys are not often recognized for what they do, but it is the whole experience with this dealership that makes the difference. But the truly remarkable thing about Harper's is their consistency. Not once in 18 years plus have we had a bad experience, or felt we were not being looked after to the highest standard. We do not even consider any other make of car if it is not sold by Harper's. More
Derek was fantastic! The whole deal went very smoothly. People are professional. Nick made financing easier. Derek knows what he is talking. I learnt a lot from him. very The whole deal went very smoothly. People are professional. Nick made financing easier. Derek knows what he is talking. I learnt a lot from him. very friendly admosphere. More
THE BEST THIS WAS THE BEST EXPERIENCE I HAVE EVER HAD AT A DEALERSHIP. THEY HAVE A NO PRESSURE ATMOSPHERE THAT MAKES THE WHOLE EXPERIENCE EASY AND QUITE REFRES THIS WAS THE BEST EXPERIENCE I HAVE EVER HAD AT A DEALERSHIP. THEY HAVE A NO PRESSURE ATMOSPHERE THAT MAKES THE WHOLE EXPERIENCE EASY AND QUITE REFRESHING. I WILL BE RETURNING TO FIND MY NEXT CAR. JOEY WAS VERY HELPFUL AND WAS VERY KNOWLEDGEABLE. More
35 Vehicles in 28 years from one dealer and one salesperson What can you say about Harper's that hasn't been said already? that they have mastered perfection in sales, service and overall taking care of their What can you say about Harper's that hasn't been said already? that they have mastered perfection in sales, service and overall taking care of their customers. I feel so strongly about the place that I won't even look at another brand of car if it's not under the Harpers logo. If you live in East Tennessee, Tennessee or hell even anywhere else in the USA then don't shop anywhere but Harpers. More