Audi Knoxville
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 332 reviews
Service Excels We have bought many cars over the years from Harpers and we keep coming back because of their excellent service department. No matter if we are getti We have bought many cars over the years from Harpers and we keep coming back because of their excellent service department. No matter if we are getting a scheduled service or simply have a question we are treated with respect and consideration.. More
Respect is earned, not given. Harper and their entire team have earned my respect from day one! I enjoy going there because you are treated as "family". Every time, and there hav Harper and their entire team have earned my respect from day one! I enjoy going there because you are treated as "family". Every time, and there have been only a couple, we get an appointment, or walk in the door cold, Harper is the best and not just because they sell great cars. Their great people who care about you. Thanks to all of the Harper Family. Rick Kuhn More
Warranty work Car overheated, called and Oscar said it was completely okay to take it in without appointment. Was exceptional answering a call on Sunday and trying Car overheated, called and Oscar said it was completely okay to take it in without appointment. Was exceptional answering a call on Sunday and trying to help me out. Truly and genuinely a great asset at Harper's. More
An Unusual Dealer I bought my first car from Harper, a foreign car dealer in Knoxville, sixteen years ago. I enjoy a new car and have had ten, from six dealerships, sin I bought my first car from Harper, a foreign car dealer in Knoxville, sixteen years ago. I enjoy a new car and have had ten, from six dealerships, since then. Half came from Harper. I always return because buying there is a pleasure not a chore. I now drive a 2014 Audi A6 serviced at Harper yesterday. Another pleasure, not a chore. Next month I turn 87. And, with luck, will buy a new car from Harper later this year. More
Service I appreciated the courtesy and professionalism that I always receive by the service staff at Harper's. It's a pleasure working with them. Under the co I appreciated the courtesy and professionalism that I always receive by the service staff at Harper's. It's a pleasure working with them. Under the construction mess Charles fulfill his duties and made my day. More
Excellent service! We appreciate the courtesy and professionalism that is always demonstrated by the fantastic sales and service staff at Harper's. It's a pleasure worki We appreciate the courtesy and professionalism that is always demonstrated by the fantastic sales and service staff at Harper's. It's a pleasure working with them. More
Excellent Service (Audi) as usual 1. Harpers have always provided excellent service. Speed of submission of the car for repair and pick up is fast. Loaner car is immediately there - 1. Harpers have always provided excellent service. Speed of submission of the car for repair and pick up is fast. Loaner car is immediately there - one is on one's way quickly. The service is pleasant, and good information is provided regarding pick up time and work done on the car. The car wash provided is of high quality. Servicing costs are relatively high (as seems to be the usual case for European cars in comparison with American cars) but this cost is accompanied by excellent service. 2. In the event of an issue that involves the original manufacturer Harpers, in my view, do an excellent job of representing the customer to Audi (and vice versa). More
Exceeded my expectations and with exceptional service support they actually discovered opportunities with the car scheduled the repair and provided a loaner car I look forward and with exceptional service support they actually discovered opportunities with the car scheduled the repair and provided a loaner car I look forward to doing business with Harper Audi Knoxville More
Service Harper Audi service is easy to schedule, thorough, and finished on time. They wash the car no matter the weather. The loaner is always nice. Harper Audi service is easy to schedule, thorough, and finished on time. They wash the car no matter the weather. The loaner is always nice. More
New Cars and their Repairs Through the years we have purchased >35 cars from Tom's companies. I can say without any reservation, that we will go NOWHERE ELSE for future purchas Through the years we have purchased >35 cars from Tom's companies. I can say without any reservation, that we will go NOWHERE ELSE for future purchases. If his companies don't sell it, then we won't buy it. Not only are the sales people first rate (way to go JOEY COLLINS) but the service units are incomparable. You need not travel out of town for sport or luxury automobiles as the best dealer by far is right here in Knoxville. Mike and Melissa McCoy More