Audi Knoxville
Knoxville, TN
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Luxury Customer Service Taking in my special, new Cayenne S for its first year service and oil change was the type of experience you dream about - easy to make the appointmen Taking in my special, new Cayenne S for its first year service and oil change was the type of experience you dream about - easy to make the appointment, smiles upon arrival, top-notch loaner car, quick service that was done before the estimated time and totally first-class treatment, both of me and of my Cayenne. We think Harper's is the most professional dealership in the area and love going in there, even to just look around!. More
Mark provides outstanding customer service Great people to deal with. Very professional and willingness to assist. Will continue to take my auto to the dealership for service. keep up the gre Great people to deal with. Very professional and willingness to assist. Will continue to take my auto to the dealership for service. keep up the great work. More
Tire Issue As always I found the service at Harper courteous, prompt, and helpful. I know I can always trust the service and repair work done there. Do yoursel As always I found the service at Harper courteous, prompt, and helpful. I know I can always trust the service and repair work done there. Do yourself a favor and take your car to Harper. You'll both enjoy the experience. More
joey always provides great service and after the sale advice as above; we buy cars at harper's since 1997 because the cars are excellent (other luxury brands may be comparable), the service is excellent; joey ma as above; we buy cars at harper's since 1997 because the cars are excellent (other luxury brands may be comparable), the service is excellent; joey makes the difference More
Pre-sale inspection Very thorough pre-sale inspection. Their technicians know their business. I had a certified master mechanic with me and he was also impressed with the Very thorough pre-sale inspection. Their technicians know their business. I had a certified master mechanic with me and he was also impressed with their techs/mechanics. Their staff was very courteous and helpful. I would highly recommend their staff. More
Another great experience! Harper's Audi has always been great to work with - whether for new cars or service. We just had a service done and were not disappointed. Car ready in Harper's Audi has always been great to work with - whether for new cars or service. We just had a service done and were not disappointed. Car ready in record time. More
Excellent customer service Always professional and friendly. I can take my car here for repairs and always know they are honest about what work needs to be completed.. I have ow Always professional and friendly. I can take my car here for repairs and always know they are honest about what work needs to be completed.. I have owned 3 Porsche vehicles and have always brought them here for repairs, I don't trust any other dealership to work on my vehicles.. I have also purchased 2 of my vehicles at Harper. Highly recommend them. Mark in the service department is excellent!! More
Make you feel like an important human being! :) Couldn't be happier with the service department. I purchased my Audi TT in Texas, moved to Knoxville and they treat me very well. I get a loaner car, Couldn't be happier with the service department. I purchased my Audi TT in Texas, moved to Knoxville and they treat me very well. I get a loaner car, even for oil changes. They make me feel like my time matters. My car is almost 13 years old and they treat it as if it's brand new. I'm looking at buying a new car and visited many dealerships, but I'll be sticking with another Audi. (When we were in the dealership this weekend looking at new cars, we had at least 5 people ask if we needed help. Practically everyone from every department asked if they could help us. Even Mr. Harper came to talk to us and was proud that we had a 13 year-old Audi! A credit to the quality of the cars that he sells. Our salesperson, Michael, told us to take our time making our decision and treated us with respect. Couldn't ask for better service.) More
Fantastic experience! Drove 350 miles for my dream car; Dereck was fantastic to work with and there were no surprises with financing. Wonderful experience would highly reco Drove 350 miles for my dream car; Dereck was fantastic to work with and there were no surprises with financing. Wonderful experience would highly recommend this dealership. More
Service, Sales & entire Team I've owned three Audis from Harper's. The service is singular in its exceptional quality. I've found the entire team to outstanding and professional. I've owned three Audis from Harper's. The service is singular in its exceptional quality. I've found the entire team to outstanding and professional.. Harper's excels on all levels. More