Audi Knoxville
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 332 reviews
Noise Issues Excellent service. Had a couple of noise issues. Went on a test drive with a technician so that he could experience what I described to him. They wor Excellent service. Had a couple of noise issues. Went on a test drive with a technician so that he could experience what I described to him. They worked on corrective measures and double checked to insure problems were corrected. Ray was exceptional explaining what they found and corrective action taken. All folks I dealt with were very friendly and professional. Ray is an excellent communicator. More
An Outstanding Dealership We have been buying Audi's (and other makes) from Harper's for 20 years. In all that time we have never had a bad experience. These folks aren't car d We have been buying Audi's (and other makes) from Harper's for 20 years. In all that time we have never had a bad experience. These folks aren't car dealers, they are friends. Simply put, you can completely trust Harper's and their commitment to completely satisfy their customers. They are a fantastic team! How many other dealerships can boast such a reputation? More
service I came in to have my tires rotated. They also checked the levels and washed my car. Service was professional and friendly. Best dealership I have e I came in to have my tires rotated. They also checked the levels and washed my car. Service was professional and friendly. Best dealership I have ever dealt with in the auto world. More
Great Service! Impeccable service at Harper Audi! I had my 15,000 mile service on my Q3 and purchased the care package too. Service was done quickly and the loaner Impeccable service at Harper Audi! I had my 15,000 mile service on my Q3 and purchased the care package too. Service was done quickly and the loaner Q3 was perfect for my grocery shopping and other errands while they worked on my vehicle. I highly recommend this dealership and the service department! More
15000 mile service I cannot say enough good things about Harper Audi!!! My husband and I just had our 15000 mile service done on our Audi A3, as well as purchased the A I cannot say enough good things about Harper Audi!!! My husband and I just had our 15000 mile service done on our Audi A3, as well as purchased the Audi Care Plus Package for our next 3 maintenance visits. We received both excellent service on our car in addition to excellent customer care. Love Harper Audi!!! More
Excellent Service The reason I continue to buy Audi is because of the wonderful service department. Harper's is a class act. I have never had a dealership/service depa The reason I continue to buy Audi is because of the wonderful service department. Harper's is a class act. I have never had a dealership/service department treat me so well. I will always buy from them. More
Great Service Dept.. Ray is always so helpful and goes out of his way to see that the service experience is a great one!! I appreciate the entire service staff..the ones w Ray is always so helpful and goes out of his way to see that the service experience is a great one!! I appreciate the entire service staff..the ones who actually do the maintenance that keep my car in good running condition... I am sorry Zi don't know all their names..Great job!! More
45000 Maintenance Service Supreme The service department had a 45000 mile maintenance scheduled and I had forgotten there was a recall that also needed to be accomplished. An A4 was m The service department had a 45000 mile maintenance scheduled and I had forgotten there was a recall that also needed to be accomplished. An A4 was made available to me to go about my needed job and the A6 was totally ready by the closing time. Have been a customer for years and believe things just get better every year both in sales and service. More
Brake service We are new to Knoxville and I have brought my car in several times for service. Of all the Audi dealerships I've worked with in the past, this is by We are new to Knoxville and I have brought my car in several times for service. Of all the Audi dealerships I've worked with in the past, this is by far the most professional and courteous. Ray is my regular contact and he is wonderful. He takes care of me right away, always has a loaner ready for....just a nice person to deal with. More
Service My experience with Harper's Service has been very good. They are responsive and informative and go the extra mile to help me. Charles and Derek have b My experience with Harper's Service has been very good. They are responsive and informative and go the extra mile to help me. Charles and Derek have been excellent to work with over the years. More