Audi Knoxville

Excellent new facility, superb service. This was my first visit to the finished, new facility. Very impressive. Derek was right there to take my information (routine service on my Q5, one re This was my first visit to the finished, new facility. Very impressive. Derek was right there to take my information (routine service on my Q5, one recall notice) and to show me the waiting, snack and display areas. The sales staff were very cordial as I surveyed the new models. I had leisure time to read. Derek kept me abreast on progress. The car was delivered shiny as new. You almost want something to go wrong with the car so you have an excuse to go back! More

18 years of very good cars and service. They try to please and are very professional all of our vehicles are from Harper you will be satisfied of very good cars and service. They try to please and are very professional all of our vehicles are from Harper you will be satisfied More

Excellent Service! Derek really helped me out when I had to have my car towed - on the Wednesday before Thanksgiving. Immediately got me a loaner car, updated me on the Derek really helped me out when I had to have my car towed - on the Wednesday before Thanksgiving. Immediately got me a loaner car, updated me on the progress on my repair! Would recommend Harper Audi service to anyone! More

Customer service Excellent customer service by Derek. Loaner available upon arrival. I was updated on service and status by Derek throughout the day. And Derek is very Excellent customer service by Derek. Loaner available upon arrival. I was updated on service and status by Derek throughout the day. And Derek is very friendly and personable. More

HappyMom Oscar and James were courteous, friendly and professional. James knew the product very well and Oscar worked to get the car I wanted quickly. Overall Oscar and James were courteous, friendly and professional. James knew the product very well and Oscar worked to get the car I wanted quickly. Overall, it was a pleasant experience. More

Excellent service center The service at Audi is excellent. They are very courteous and most pleasant. They are always on time and have my loaner car ready. If there are any The service at Audi is excellent. They are very courteous and most pleasant. They are always on time and have my loaner car ready. If there are any questions, they call me and call me when my service is completed. They help me move things from my trunk to the loaner. They make it as easy as possible to take your car in for service. I would definitely recommend them. More

A very pleasant experience I was very pleased with the service at audi dealership. I was greeted with a nice service representative and my loaner car was ready. They offered me I was very pleased with the service at audi dealership. I was greeted with a nice service representative and my loaner car was ready. They offered me the plan of savings money so I got that. It was a great experience More

30,000 mile check on my Audi allroad Took the car in for it's 30K service Derek got me in and out pretty quick and had a loaner car for me to run errands with while they did the work. Th Took the car in for it's 30K service Derek got me in and out pretty quick and had a loaner car for me to run errands with while they did the work. The car was completely washed and cleaned up when I picked it back up! Could not be happier - great job! More

Harper Audi We just bought a used car from Audi due to our car we owned being stolen. It was a difficult time for us and Daniel and Oscar were great! We did not h We just bought a used car from Audi due to our car we owned being stolen. It was a difficult time for us and Daniel and Oscar were great! We did not have to finance the car but the Fiancé Department made the paper work painless!! I LOVE this new car! I took a road trip already and got 36.1 miles per gallon! It rides and drives beautifully. Thanks Audi I'm in love with this car! More

Noise Issues Excellent service. Had a couple of noise issues. Went on a test drive with a technician so that he could experience what I described to him. They wor Excellent service. Had a couple of noise issues. Went on a test drive with a technician so that he could experience what I described to him. They worked on corrective measures and double checked to insure problems were corrected. Ray was exceptional explaining what they found and corrective action taken. All folks I dealt with were very friendly and professional. Ray is an excellent communicator. More