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Audi Knoxville

Knoxville, TN

4.9
332 Reviews

9735 Kingston Pike

Knoxville, TN

37922

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Showing 332 reviews

December 12, 2024

Professional salesman in a low pressure atmosphere. The entire purchase process took only a couple of hours. This is the third purchase from Harper Audi. More

by tvetrano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Warren
Dec 12, 2024 -

Audi Knoxville responded

Thank you for choosing Audi Knoxville once again! We're delighted to hear that our team provided a professional and efficient experience. Enjoy your new vehicle, and we look forward to seeing you next time!

December 04, 2024

Clear up-front communications regarding the scope of service to be rendered. The service tech (William) was professional and courteous. More

by MNO2012Q5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Dec 04, 2024 -

Audi Knoxville responded

We're glad to hear that William provided professional and courteous service at Audi Knoxville. Thank you for highlighting our clear communication and expert service!

November 26, 2024

Excellent customer service, and Steve was very heloful and great to work with on my issues. More

by Raymond Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 26, 2024 -

Audi Knoxville responded

Thank you, Raymond, for stopping by to leave Steve and Audi Knoxville a wonderful review!

October 25, 2024

We brought our 2021 Q5 in for regular service and some sensor issues. Russell provided us with a loaner when it was clear that parts were going to need to be ordered. This was our car's first service sin More

by PamOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
Oct 25, 2024 -

Audi Knoxville responded

Pam, we're delighted to hear that Russell and the Audi Knoxville team were able to assist you with a loaner during your service visit. We appreciate your trust in us for your Audi Q5's care and are glad we could make things convenient for you!

October 14, 2024

This was my 10th Harper car purchased. Service price and sales support are the reason for buying there again. More

by Drew.Parrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrell
Oct 15, 2024 -

Audi Knoxville responded

Drew, thank you for your continued trust in Audi Knoxville! We're delighted to hear that our service and support keep bringing you back. Enjoy your new Harper car!

October 14, 2024

Good service, competitive price, long term customer, this was my 10th car purchased at Harper. More

by Drew.Parrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyrell
Oct 15, 2024 -

Audi Knoxville responded

Drew, thank you for being a loyal Audi Knoxville customer, and congrats on your 10th purchase! We hope you enjoy every mile.

September 20, 2024

Though my Audi is waiting for another piece, I’m ok with that because I think they are doing their best. Landon (my service Department guy) is another reason I’m being patient. He is informative, helpful an More

by Wrakaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon, Ray Goepfrich
Sep 20, 2024 -

Audi Knoxville responded

Thank you for your patience and understanding! We're glad to hear that Landon is providing excellent service at Audi Knoxville. We'll do our best to get your Audi back on the road as soon as possible!

August 30, 2024

I would like a copy of the work order where I was told I had a coolant leak and needed water pump replacement and the amount of the cost. I was shown this but it is not on my checkout order. I would like a More

by karen.krum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Goepfrich
Sep 03, 2024 -

Audi Knoxville responded

Karen, thanks for reaching out. Please contact our service department at Audi Knoxville directly so we can assist you with your request promptly.

August 17, 2024

Exceptional experience at this Audi Dealership. Cannot adequately stress how well they took care of us! From the 1st call to vehicle pick-up, everyone was incredibly helpful. Five Stars! More

by JFM_NH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Landon Calvert, Chris Stullenburger, Hope, Joe (Master Tech), Joanna
Aug 17, 2024 -

JFM_NH responded

Thanks to all at Harper Audi for so quickly returning our Q5 to health. JFM NH

Aug 19, 2024 -

Audi Knoxville responded

Thank you for sharing your exceptional experience with us at Audi Knoxville! We're delighted to hear our team took great care of you from start to finish. Enjoy your new vehicle, and we appreciate the five-star review!

July 26, 2024

Outstanding service experience! Steve did great job explaining what was needed and what was done. Will definitely be a Harper customer for ever More

by josephrussell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Nichole
Jul 26, 2024 -

Audi Knoxville responded

Joseph, we're delighted to hear that Steve provided you with an outstanding service experience at Audi Knoxville. Thanks for your loyalty and support!

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