Audi Indianapolis - Service Center

Good service I had my car serviced no issues. They were able to accommodate my schedule. I always enjoy the ability of this dealership to work with my work sched I had my car serviced no issues. They were able to accommodate my schedule. I always enjoy the ability of this dealership to work with my work schedule More

Annual service The work was good, but the communication left a little bit to be desired. I was waiting in the service area for a call and never got one. After an ho The work was good, but the communication left a little bit to be desired. I was waiting in the service area for a call and never got one. After an hour of the promised time I went to the desk and asked and it had been completed on time but no one bothered to contact me. Then they couldn’t find the keys to the car. Really put a damper on my day. More

Darrick is terrific Really enjoyed the way Darrick explained and carried out needed service.He helped keep the service appointment on schedule and called us early enough Really enjoyed the way Darrick explained and carried out needed service.He helped keep the service appointment on schedule and called us early enough to miss heavy traffic . More

Speedy service and accommodating staff. This dealership ordered an Uber for me and finished servicing my vehicle in less than an hour. Upon returning, they handed me a bill for $0 and procee This dealership ordered an Uber for me and finished servicing my vehicle in less than an hour. Upon returning, they handed me a bill for $0 and proceeded to maintain their friendly demeanor even as I was driving away. More

Excellent service always I came in w/ a flat tire & no appointment on a Monday morning. The Service Dept. was able to fit me in, patch my tire, & get me back on my way within I came in w/ a flat tire & no appointment on a Monday morning. The Service Dept. was able to fit me in, patch my tire, & get me back on my way within a short amount of time. They are always so organized & repairs happen very efficiently w/ constant communication during the process. Audi is on top of their game & I have no reason to go anywhere else! More

Recall work done. It took quite a while to get my car in, but once I took it in the repair was done quickly. The bad part is there is another recall, but they didn’t h It took quite a while to get my car in, but once I took it in the repair was done quickly. The bad part is there is another recall, but they didn’t have the parts so I have to bring it back. More

Customer Centric The service team is top notch. I have been a customer for more than 10 years and have never had a bad experience with them. They are knowledgeable and The service team is top notch. I have been a customer for more than 10 years and have never had a bad experience with them. They are knowledgeable and helpful and don’t try to sell me on unnecessary products or services. I highly recommend Audi Indianapolis More

Oil change and inspection Great customer service as always. Professional and efficient. It is a quick in and out, loaner car always available. Regardless of how busy they are Great customer service as always. Professional and efficient. It is a quick in and out, loaner car always available. Regardless of how busy they are they treat you like you are the only one there. More

Audi A8 repair I left my car for repair overnight .Next day still I have to wait for about an hour before I can pick up my car. Inspite of coupon $99 for oil filter I left my car for repair overnight .Next day still I have to wait for about an hour before I can pick up my car. Inspite of coupon $99 for oil filter change I was charged about $200 More