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Audi Indianapolis - Service Center

Indianapolis, IN

4.7
293 Reviews

293 Reviews of Audi Indianapolis - Service Center

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November 20, 2018

Audi Indianapolis treats you as family Andrew takes the best care of me always looking out for my best needs in service. Not associated with dealership. I Receive the best service ever here More

by Review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Fier
November 13, 2018

Outstanding The dealership was clean and professional and staff started taking care of the reason for my visit immediately on entering the service Bay Area. The w More

by ScubaBlue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Locke, Thuan Phung
November 13, 2018

Excellent service once again! I took my RS5 in for service at Audi Indianapolis and once again they were friendly, accomodating, reasonable (price ), and timely. Service advisors More

by matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris W., Andrew F.
November 08, 2018

Great! Chris and the Audi service Dept is why I continue to buy Audi’s. Chris went up and above as always to get my car serviced. More

by Gracie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
November 05, 2018

Consistently exceeds expectations! I dropped my car off and was driving off in a loaner vehicle within 10 minutes. Maintenance was completed timely and my car was returned to me cleaner More

by Jkay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Solis
November 01, 2018

Tom Wood Audi Our past experiences with Tom Wood Audi have always made us feel like the customer never matters. The person who scheduled my appointment over the ph More

by SHB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darrick Thames
October 30, 2018

Quick and efficient Vu is wonderful to work with and I am very pleased to have him as my advisor. He has great attention to detail and is very accommodating and consumer More

by KP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vu Tran
Oct 31, 2018 -

Audi Indianapolis responded

Good to hear your thoughts. We hope you’ll recommend us to others who are looking for a new vehicle. Thanks again!

October 14, 2018

1 year Well done My serviceVic was professional and timely Thank you Not much more to say. I live the wiring area Good cofeee Thanks foe washing car More

by WheeleroNU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Lee
Oct 15, 2018 -

Audi Indianapolis responded

Thanks for saying how pleased you were with us. We take great care to be certain our Service Department is one of the best. We’re glad you appreciate our efforts.

October 02, 2018

Oil change/ factory recalls/ routine maintenance The price for a routine oil change and routine spark plug replacement was over $700.00. There were no other services provided. This is incomprehensi More

by Jesshundley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Lee
Oct 18, 2018 -

Audi Indianapolis responded

We're sorry that your experience with us was not up to your standards, but we appreciate you sharing it with us. Customer satisfaction is very important to us, and we aim to resolve problems as best we can. We encourage you to contact our Service Manager, Caleb Nobbe, at 317-848-3771 if you would like to further discuss your visit.

October 02, 2018

Great service Audi Indianapolis has outstanding Service i recently went there For 60k check in. Service and updates on time line were great and appreciated. They More

by Annb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thuan Phung
Oct 12, 2018 -

Audi Indianapolis responded

You’re pleased with your auto service. That’s great. Means everything to us. You want your vehicle running right, and so do we. Come back again for anything you need. Thanks for the kind words.

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