Back

Audi Indianapolis - Service Center

Indianapolis, IN

4.7
293 Reviews

293 Reviews of Audi Indianapolis - Service Center

Sort by
September 06, 2019

Very Pleased We have two Audis. The reason we bought the second was because of the service we received on the first. Nothing has changed. We could not be more p More

by SSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vu Tran
Sep 24, 2019 -

Audi Indianapolis responded

So pleased to know you’re pleased. Stop by again soon in your new Audis and let us know how things are going!

August 28, 2019

Amazing service Needed new tires and they hooked me up. Took care of me on an afternoon while I was waiting. Got me the tires I wanted too. Always awesome and really More

by jwwPhotos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Fier
Sep 03, 2019 -

Audi Indianapolis responded

Thank you for your positive remarks. We take pride in the skill and knowledge of our Service Department. We’re glad you appreciate it, too.

August 15, 2019

Traded my A7 to another dealer so I never have to return Communication, where else you going to go mentality. Mistakenly installed part I waited for on another car. Not enough characters to share entire horr More

by Colts2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Absent leadership. Not visible. Not engaged.
Sep 24, 2019 -

Audi Indianapolis responded

Hi there, thank you for taking the time to leave your review. This is disappointing to hear and never something we’d like to see in a review. Please give me a phone call at 317-848-3771 so we may discuss what we may improve on as a Service Department. Thank you, I look forward to hearing from you. - Caleb Nobbe, Service Manager

July 26, 2019

Great service from start to finish I continue to be impressed with the outstanding consistent customer service Darrick Thames and team played in getting my Audi Q5 repairs done effici More

by JumpJack3602
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrick Thames
Jul 26, 2019 -

Audi Indianapolis responded

We’re glad you were pleased with our Service Department. We know how good it feels to find someone you can trust, and we thank you for the kind words. Stop by anytime.

July 16, 2019

Oil change Brought car in for oil change and inspection. Quick check in. Was given car to drive. Received text when car was done. Quick check out. Never have ha More

by Tsz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thuan Phung
Jul 19, 2019 -

Audi Indianapolis responded

You’re pleased with your auto service. That’s great. Means everything to us. You want your vehicle running right, and so do we. Come back again for anything you need. Thanks for the kind words.

June 25, 2019

Complete satisfaction. Trey Scruggs went above and beyond to get me back on the road. He arranged a ride to pick me up at my hotel after my vehicle was repaired. More

by Amfam guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trey Scruggs
Jul 02, 2019 -

Audi Indianapolis responded

What an excellent review! Thank you so much. Just a reminder, ours is a full-service Service Department. We’re here for things like oil changes, batteries, and tires, too.

June 07, 2019

Excellent customer service Though down several technicians and very busy Andrew was able to get my car into service quickly and find out the main issue. The ease of texting was More

by Mrigg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Long
Jun 12, 2019 -

Audi Indianapolis responded

We appreciate your positive comments regarding our Service Department. We hope we’ve made a friend--and a permanent customer--in you. We’ll do our best to live up to your review.

June 06, 2019

Outstanding service and Andrew kept us informed Both recalls were complete and the oil leak fixed. Andrew kept us informed along the way to be sure we knew what was happening. We appreciate his conc More

by Larry K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Long
Jun 07, 2019 -

Audi Indianapolis responded

Thank you for the review Larry. It’s good to know you’re pleased with the work of our Service Department. If you need us again, remember, you can schedule service online through our website.

May 30, 2019

awesome Best service in Indy. Quick to diagnose problem, order parts, install. Made arrangements for loaner car. Very friendly and caring. Took care of my dau More

by Audigirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Sides
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2019 -

Audi Indianapolis responded

We’re glad you were pleased with our Service Department. We know how good it feels to find someone you can trust, and we thank you for the kind words.

May 09, 2019

30,000 check up Great service by the Audi Team! Advisor was very clear of what needed to be done. Did not have to wait long for service! Car came back nice and cle More

by Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Solis
May 16, 2019 -

Audi Indianapolis responded

What an excellent review! Vehicle service is important. We’re pleased you’re pleased with the service we provided. Thank you for the kind words!

...
20
...