Audi Indianapolis - Service Center

Audi Indianapolis always gets my car in quick with great customer service. Their staff is knowledgeable and good at communicating recommended services, good options when needed with a detailed outline of ex customer service. Their staff is knowledgeable and good at communicating recommended services, good options when needed with a detailed outline of expected costs. i’ve been very happy working with them over the several years owning my A-5. More

Easy to make appointment. Timely service. Great communication. Loaner car awesome. Entire experience was great. Other service centers not as good as this one. Thanks communication. Loaner car awesome. Entire experience was great. Other service centers not as good as this one. Thanks More

The advisor and tech promptly addressed the issues and performed the services as required/requested. I was informed throughout the entire time and was reached out after the service as well. performed the services as required/requested. I was informed throughout the entire time and was reached out after the service as well. More

Great service as usual but $500+ for an oil change, 4 spark plugs, and an air filter is customer abuse. Even the coupons did not really help. spark plugs, and an air filter is customer abuse. Even the coupons did not really help. More

Oil Change Service The customer service is much better than 5 stars,from the sales person Joe LeBlanc to the service advisor Darrick Thames. I was checked in right awa The customer service is much better than 5 stars,from the sales person Joe LeBlanc to the service advisor Darrick Thames. I was checked in right away after arriving. The waiting room is very comfortable I didn't have to wait long at all. I was very impressed with a car wash after the service. More

I took my Audi Q5 into the dealer to get a recall part replaced. Trey checked me in and the whole process was very efficient. He made the whole experience pleasant and professional. replaced. Trey checked me in and the whole process was very efficient. He made the whole experience pleasant and professional. More

All was on time. Service was very good and even took time to talk to me about a few things. Good facility for working on lap top while waiting time to talk to me about a few things. Good facility for working on lap top while waiting More

Wrong diagnostic and WAY overpriced I would never use the service at Audi Indianapolis. They didn’t ask for symptoms of my car and wanted to replace something had been replace less than I would never use the service at Audi Indianapolis. They didn’t ask for symptoms of my car and wanted to replace something had been replace less than 6 months prior. I had another local shop look at the car and got real service and drove away without being taken to the bank. No thanks. They don’t care about their customers, only making money. Too bad I had to pay for the incorrect diagnostic. More

Mr Vu Tran provided excellent service. He is consistently professional and courteous, as I had the pleasure to interact with him before He is an outstanding employee professional and courteous, as I had the pleasure to interact with him before He is an outstanding employee More

Travel emergency fixed perfectly in less than an hour under cost estimate helpful knowledgeable staff. 10. TomWood Audi is a 10. Love is a good word. under cost estimate helpful knowledgeable staff. 10. TomWood Audi is a 10. Love is a good word. More