Audi Indianapolis

Good Experience I'm a little surprised at some of the (older) negative reviews here. I just had my A4 serviced. During an after-service inspection, they found my wate I'm a little surprised at some of the (older) negative reviews here. I just had my A4 serviced. During an after-service inspection, they found my water pump was failing, so they let me know and I authorized them to replace it under my warranty. They were professional and extremely polite, and the facility is clean and comfortable. Yes, parts/labor are a little expensive (an oil change for $114), but it's an Audi/Porsche dealership. Overall a good experience. More

Worst service experience ever! I highly recommend you shop around for other service center's. The incompetence is truley exceptional! By far the worst customer service experience I highly recommend you shop around for other service center's. The incompetence is truley exceptional! By far the worst customer service experience I have ever had in any dealership. I miss my old Audi dealership who would bend over backwards for their customers. More

Service changed oil and forgot to put oil back in car. Brought in 2013 Q5 for an oil change. Employees drove vehicle with no oil. Destroyed the engine. Management said they wanted to make things right. The Brought in 2013 Q5 for an oil change. Employees drove vehicle with no oil. Destroyed the engine. Management said they wanted to make things right. Their actions spoke louder than their words. They did not make things right. We are very disappointed in their service and their managers. More

My husband and I have nothing but great things to say about Tom Wood Porsche Audi. We bought our very first brand new A4 in 2011. The entire experience was great. Scheduling service was very convenient a about Tom Wood Porsche Audi. We bought our very first brand new A4 in 2011. The entire experience was great. Scheduling service was very convenient and we were always given a loaner car. In 2013 we were involved in an accident and came back to Tom Wood Porsche Audi to trade in our car for a brand new one. We were very upset having been hit by an uninsured motorist but Tom Wood Porsche Audi helped make it all better. From the minute we walked in we were treated very kindly. Joe Leblanc was wonderful to deal with and he took excellent care of us. He was very patient with us as we picked out our new 2014 A4 and waited for our old one to be fixed so it could be traded in. We not only consider Joe our go to salesperson there but also a friend! Caleb Nobbe in service has also been wonderful to work with. We will be back for many years to come!! More

Have purchased several cars from this dealer, Moved to Colorado but still ordered car from Lee. flew to INDY and drove car back to colorado Colorado but still ordered car from Lee. flew to INDY and drove car back to colorado More

Excellent customer service at delivery and follow-up. Sales representative answered all of my questions and made the delivery experience special. I love my Audi Q5! Sales representative answered all of my questions and made the delivery experience special. I love my Audi Q5! More

Lee is without a doubt the premier Audi salesperson in the country! I have personally purchased 8 vehicles from Lee. He is a no nonsense, professional salesperson that always gives the best service and pr the country! I have personally purchased 8 vehicles from Lee. He is a no nonsense, professional salesperson that always gives the best service and pricing. If you want a carefree car buying experience, buy a Porsche or Audi from Lee at Tom Wood. Thanks Lee! More

I HIGHLY RECOMMEND TOM WOOD AUDI. THEY ACTUALLY CARE ABOUT RELATIONSHIPS! My experience with Tom Wood Audi was absolutely phenomenal. My current lease is ending very soon and I was in the process of ABOUT RELATIONSHIPS! My experience with Tom Wood Audi was absolutely phenomenal. My current lease is ending very soon and I was in the process of searching for my next vehicle. I was looking at new Audi leases and the salesperson introduced me to the Sales Manager John. John asked me several question regarding my particular interest and vehicle needs. John suggested several options with respect to my next vehicle. After a lengthy discussion, John convinced me that maybe a new Audi lease would not be in my best interest since I will be retiring in a couple of months, my income will be reduced and financing maybe an issue. John suggested a certified pre-owned Audi would be the appropriate choice for my situation. Therefore I selected a certified pre-owned Audi Q5. WOW, what a pleasure it is to drive my new Q5. It’s pre-owned but it’s new to me and I am truly pleased with my decision. I have purchased and leased dozens of vehicles over the years. No one in my past has taken the time with me and I always felt the pressure of just “sign on the dotted line” please. John took his time with me and listened to my situation. I did NOT feel pressured to make a decision. John suggested that I take my time. “Purchasing a vehicle is an important decision for anyone to make”. I really did appreciate John’s effort to help make my decision a pleasant one. I am truly grateful. John, thank you. I would highly recommend Tom Wood Audi to any prospective buyer. Test-drive a Q5, you won’t believe it. More

I've purchased multiple vehicles from Tom Wood Porsche Audi and my latest vehicle needed regular maintenance, Jeremy Rodecap always goes above and beyond. He's always quick to respond and is extr Porsche Audi and my latest vehicle needed regular maintenance, Jeremy Rodecap always goes above and beyond. He's always quick to respond and is extremely pleasant to deal with. I don't mind going here because it's service with a smile! They also have a great coffee bar in the waiting area. More

After a bad experience at a local dealer, I made the trek from Southern Indiana to Tom Wood as I am very interested in the A4. Boy was it worth the drive. Great service and extremely knowledgeable sales fo from Southern Indiana to Tom Wood as I am very interested in the A4. Boy was it worth the drive. Great service and extremely knowledgeable sales force. I worked with Chris who informed me about all the facts on the car. He was patient and helpful. He even had activities to keep my young kids entertained which I have never seen at a car dealership. My wife loved the coffee machine! While we haven't made our final decision on the car, if we do go with the A4, you can guarantee I will drive back to Indy and purchase it from Tom Wood. Great people, great service, and a clean and friendly environment. Couldn't ask for anything more! More