Audi Hunt Valley - Service Center

Fantastic experience, the team took care of my concerns and helped come up with a plan to keep my car safe and sound. I appreciate the extra time they took to assist in getting me back on the road! and helped come up with a plan to keep my car safe and sound. I appreciate the extra time they took to assist in getting me back on the road! More

They were personable and helpful and used our coupons to our advantage. Very courteous. The people we dealt with were familiar to us and I liked that! our advantage. Very courteous. The people we dealt with were familiar to us and I liked that! More

I have been taking my audi to Audi Hunt Valley since I purchased it and they have done fantastic work on both my services and repairs. purchased it and they have done fantastic work on both my services and repairs. More

We have used this dealership for many years. The service is great, personnel friendly and professional. The service is great, personnel friendly and professional. More

Thorough inspection, accurate pricing and very good communication from the service desk particularly Lindsey. Covered cost of transportation while my car was worked on as well. communication from the service desk particularly Lindsey. Covered cost of transportation while my car was worked on as well. More

Finished in a timely fashion, showed videos of issues, and Jordan had excellent customer service and Jordan had excellent customer service More

Excellent service. Cars was ready when promised.wish every service appointment was this easy. Great job. Cars was ready when promised.wish every service appointment was this easy. Great job. More

Jordan there made my Audi Q5 service experience great after some corrections made about my appointment! after some corrections made about my appointment! More

My experience was very positive. I made my appointment on line at very convenient time. The on line appointment process was very easy and not complicated at all. When I brought my ca I made my appointment on line at very convenient time. The on line appointment process was very easy and not complicated at all. When I brought my car to the service department (I did not need a loaner, although I could have scheduled one), I was immediately greeted with a smile by a friendly service adviser and within a few minutes the process was complete. My service adviser, Chris Becker was friendly, courteous, knowledgeable and efficient! The service was performed in the time frame promised and I was notified by way of a text that my Audi S5 was ready for pick-up. I even received a video via a text showing that my tires and brakes were in good shape... a nice touch. Pick-up of my Audi was quick and easy. It took less than 5 minutes. My Audi was clean and parked right by the entrance for easy access. Thanks you Chris for a very pleasant experience! More

They are easy to work with on all aspects of the auto service. I have not experienced any pressure from them to make a repair or purchase. Very accommodating in the loaner use. Chris was great to work wi service. I have not experienced any pressure from them to make a repair or purchase. Very accommodating in the loaner use. Chris was great to work with. Easier to deal with than other area Audi dealers. More