Audi Hunt Valley - Service Center

A Great Experience Awaits You! There are no end of the words in the English language that can describe my awesome experience at this dealership. I needed to have my Audi A7 service There are no end of the words in the English language that can describe my awesome experience at this dealership. I needed to have my Audi A7 serviced due to a left headlamp malfunction. A good acquaintance recommended Audi Hunt Valley. Although I hail from a distance away (Reisterstown, Md), I decided to give it a try. My Service Representative was Tony Watson, and I cannot say enough good things about that young man! He is very personable and genuine - just like everyone else within those walls. I met a salesman named Rick who indulged me in great conversation, and I believe I also met and had a great experience with their General Manager. The point is that I only came in for service, and was treated with the utmost courtesy and respect! To qualify my experience, Tony did not try to "up-sell" me on repairs that were not needed at the time. Their interface with the in-processing of your vehicle is very state of the art. The most important aspect is that these are all competent folks, who would not dare treat you in a condescending manner. I do not remember their names, but even the Parts Department Representatives were just as knowledgeable, genuinely courteous, and personable. When you walk in - no matter what your visit may be for, you get a feeling that the staff in every department are happy to work there. Please be mindful that the car business (all aspects) is dog-eat-dog, and bottom line based. Not at this dealership...you will have to see it for yourself. I am a US Army veteran, who served this country honorably. That said, am not an employee, received no special to write this, and stand by my word. I love Audis, and will go nowhere else for my next one. If you're tired of games at dealerships, please do yourself a favor and try Audi Hunt Valley. Tony and Crew...I will see you very soon for my 55,000 mile service! I'll also write another review then as well! More