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Audi Hunt Valley - Service Center

Cockeysville, MD

4.8
192 Reviews

192 Reviews of Audi Hunt Valley - Service Center

Sort by
April 06, 2022

Recommended. Excellent service. Wonderful staff. They made the experience very pleasant. This is great dealership More

by beltsland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Becker
Apr 08, 2022 -

Audi Hunt Valley responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Audi Hunt Valley and we hope to be of service again in the future.

March 25, 2022

Outstanding employees in the service department. Especially Lindsey. She made sure i was up to date with my car every chance she got. Thank you More

by Jeff T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey
Mar 30, 2022 -

Audi Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2022

I came in at 8am on Monday and was greeted by Lindsey K who was very friendly and professional. She processed my car coming in for 3 warranty work very quickly, and that my vehicle may take the whole day More

by Erwin315
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Knight
Mar 27, 2022 -

Audi Hunt Valley responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 09, 2022

Service advisor Eric gave expert advice on service work to be done. Work was completed early. Staff voluntarily provided comprehensive vehicle inspection, and washed and cleaned vehicle carefully. A ver More

by fdoupnik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Chris
Mar 27, 2022 -

Audi Hunt Valley responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 02, 2022

The issue I came in for was resolved and the customer service was top notch. However, I do have to bring my vehicle back for an issue that was supposed to be taken care of last time. Overall, a good expe More

by titojackson4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 27, 2022 -

Audi Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 28, 2022

Excellent customer service. Every time I am there all the staff go beyond to make sure customer satisfaction is approved. Chelsie, Matt, Chris, Lindsey, Samantha, Eric, and Trac More

by Indiad1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey
Feb 28, 2022 -

Indiad1 responded

Excellent customer service. Every time I am there all the staff go beyond to make sure customer satisfaction is approved. Chelsie, Matt, Chris, Lindsey, Samantha, Eric, and Tracey have been a great asset to Audi Thank you for always looking out for me every time I call. Thanks to the Manager in the service Department I forgot your name but I didn’t forget you. Thanks for allowing your team to assist customers and going above and beyond. 😊😊😊

February 24, 2022

Chris was great. ..helpful, easy to deal with. Received reminders re upcoming service. I was updated via text on completion of recall service. Time of completion wa More

by Rick K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Tracy
Mar 27, 2022 -

Audi Hunt Valley responded

Hi Rick, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 17, 2022

The service department was really great! They not only did my 10,000 mile service but also fit in the time to give me a loaner and fix the recall that I just received on my car. I will defin More

by Kimberly.ivins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
Mar 27, 2022 -

Audi Hunt Valley responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 12, 2022

The Audi Hunt Valley service department provided excellent service in a timely manner. The service was completed in less then a day. They explained the maintenance completed and provided a loaner v More

by 2000 Audi tt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Becker
Mar 27, 2022 -

Audi Hunt Valley responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 10, 2022

The Audi Hunt Valley service department provided excellent service in a timely manner. They explained the maintenance completed and provided a loaner vehicle for the day. More

by davecole_1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Vest
Mar 27, 2022 -

Audi Hunt Valley responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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