Audi Hunt Valley - Service Center

I recently brought my 2019 A5 Sportback in for its regular 60K mile service. My experience was nothing but effortless. This has everything to do with my service advisor, Lindsay Knight. As with each regular 60K mile service. My experience was nothing but effortless. This has everything to do with my service advisor, Lindsay Knight. As with each and every visit, her easy to talk to, welcoming, and professional demeanor makes my stay (I typically wait for my vehicle and use the time to work) seamless and enjoyable. I know she is backed up by not only a cohesive front-of-house team (Chris Becker has greatly assisted me before, especially when I was in a pinch regarding vehicle inspection) but also the experts behind the scenes in the shop. I’d like to thank the whole group for years of unwavering service. Lindsay and Crew get it, they really do. Audi Hunt Valley has nailed The Customer Experience. More

Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. Everything was done to my satisfaction. More

They were able to work well with my auto warranty and kept track of parts that were over 4 months in process. I'm very satisfied with my service experience. kept track of parts that were over 4 months in process. I'm very satisfied with my service experience. More

My experience with audi of hunt valley was nothing but seamless and efficient. Will return. seamless and efficient. Will return. More

excellent experience. Chris is a first rate service representative. Timely performance and courteous. My only negative is that the dealership no longer provides loaner Chris is a first rate service representative. Timely performance and courteous. My only negative is that the dealership no longer provides loaner cars except for major service needs. More

I Took my car in for warranty work and was given a loaner. All my questions were answered thoroughly. There was a small issue that was quickly resolved. Very nice people, recommend highly. loaner. All my questions were answered thoroughly. There was a small issue that was quickly resolved. Very nice people, recommend highly. More

Service writer had zero communication. Car was there for almost 2 weeks before I finally got him to call me back. Then after another week, I had to personally go to the dealership to find Car was there for almost 2 weeks before I finally got him to call me back. Then after another week, I had to personally go to the dealership to find out when I could get my car back. Horrible customer service. More

I came in for routine maintenance and they discovered an issue with a valve (related to the oil). Gave me a loaner and kept in touch. Was not too costly, either. issue with a valve (related to the oil). Gave me a loaner and kept in touch. Was not too costly, either. More

Went to service Dept. Hoping yo have Frint passenger window repaired on my 1998 Audi A6. I was charged $219 to diagnose issue when I stated that window is stuck in the dow Hoping yo have Frint passenger window repaired on my 1998 Audi A6. I was charged $219 to diagnose issue when I stated that window is stuck in the down position. They were unable to raise window and could not wrap window for me. I paid $219 but had nothing done. More