Audi Hunt Valley

Always great service. Thoroughly explanation of what was done and costs. Prompt loaner car available. Phone calls to update progress of service. Very happy with Hint Valley Auto. Service techs are great! done and costs. Prompt loaner car available. Phone calls to update progress of service. Very happy with Hint Valley Auto. Service techs are great! More

Sticker said all weather, summer on the rim when purchased. Chris, doing his job pointed out tires may have to be replaced soon. Thought i had all weather and negotiated 4 all weather on the rim. 3 purchased. Chris, doing his job pointed out tires may have to be replaced soon. Thought i had all weather and negotiated 4 all weather on the rim. 3 tires arrived. Oh Well. More

Staff is professional, but they don't seem too concerned with minor issue you might be having. If it is a warranty issue it is fine but.........they seem eager to get you in and out as quickly as possible. with minor issue you might be having. If it is a warranty issue it is fine but.........they seem eager to get you in and out as quickly as possible. More

Great job by Chris Becker, always provides a wonderful service, addresses all issues with the detailed explanation and recommendations; definitely will use this place in the future. service, addresses all issues with the detailed explanation and recommendations; definitely will use this place in the future. More

Very good service department and excellent collision repair. Jamie and the good folks at Heritage Collisiion Repair could not have been more informative and helpful. So easy to deal with! repair. Jamie and the good folks at Heritage Collisiion Repair could not have been more informative and helpful. So easy to deal with! More

Excellent service from Chris Becker to the service technicians! Always doing an excellent job ! Always! technicians! Always doing an excellent job ! Always! More

The staff is very professional. I received regular updates. Plus, the customer service area is clean and well-maintained. Hats off to my Audi representative- Chelsea who is excellent. updates. Plus, the customer service area is clean and well-maintained. Hats off to my Audi representative- Chelsea who is excellent. More

Set scheduled service. Went perfect. Timing, scheduling, and service were spot on. They sent a video of the under carriage showing the car and gave their opinion. Will go back again. and service were spot on. They sent a video of the under carriage showing the car and gave their opinion. Will go back again. More

My wife and I had been looking for a used RS RS5 for a long time. We found one at Audi Hunt Valley, which was a bit of a concern as we are in California, but they are an Auto Nation Dealership, so I figur long time. We found one at Audi Hunt Valley, which was a bit of a concern as we are in California, but they are an Auto Nation Dealership, so I figured they could transfer it to a local Auto Nation Dealership for a charge. On Monday: I connected with Nick Hill at Audi Hunt Valley. Nick sent me information on the car I wanted, and we worked out the details (Including Price and Shipping Cost) to have it shipped to an Auto Nation Dealer in my area. On Tuesday: I connected with a local Auto Nation Dealer (Roseville Subaru), where the car was to be shipped. They advised there would be some advantages if I purchased the vehicle from them directly and that since they were all one Auto Nation Family, it wasn't an issue to move the deal. I signed paperwork agreeing to the price and the non-refundable shipping charge. Kevin, the used car Manager at Audi Hunt Valley, called me and asked why I moved the deal. I explained that, according to the local dealership, it was better for them to do the deal since they were in California and could offer the Auto Nation fice day guarantee. I said I'd like to buy the car and hoped they could work out the details between the two dealerships. He said they could. Wednesday: Audi Hunt Valley sold the car to someone else, and when I was finally able to get someone on the phone, Kevin said, "He didn't know I was still interested in the car." I'm not sure if it is all of Auto Nation or just the management at Audi Hunt Valley, but these people are without a business, moral, or ethical compass! More