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Audi Honolulu

Honolulu, HI

2.1
41 Reviews

888 Kapiolani Blvd

Honolulu, HI

96813

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Showing 41 reviews

September 27, 2024

John Ohtani’s assistance has been more than superior purchasing our new Audi! Thank you John! More

by Sthiguchi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa Miner!
Sep 27, 2024 -

Sthiguchi responded

We have been customers for over 25 years. We keep returning not only because of the superior product but because the people that has assisted us! Marissa Minor is an exemplary employee not only of her job knowledge, her respect of her fellowship workers and her aloha whenever I’m in the dealership. She always comes to say hello! I respect her so much. I will always be an Audi owner!

April 22, 2024

DO NOT BRING YOU CAR HERE! ! I brought my 2016 S7 to these guys to have my transmission forks checked and they checked everything else except what I requested. They quoted me More

by Mr.Bunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General Manager (Michael Lofano)
February 12, 2024

I paid for the car in full/cash as well as signed all contracts. Robert told me that since they hadn’t done the inspection yet despite it being posted on the Audi website, they would be doing the inspect More

by LeChantier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert (salesman), RJ(supervisor), Mike (Manager)
October 10, 2023

Terrible service Dept! My car's been there for 2 days and they have yet to call me back! They never answer their phone! Audi will be my last choice when choosing a new More

by Mad mama
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
would rather not
March 08, 2023

Sales person was really helpful. Was surprise no ride along with test drive. Lighting in the parking lot was not sgnificant enough to see all the detail impression around cars. Finan More

by Blacksheep4410
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John. Amber.
January 20, 2023

Service department is absolutely terrible! Never answer their phone and don’t even update you on the status of your vehicle. Not honest about expected time for evaluation and repair with a c More

by Disgruntled Customer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to mention specific names
August 11, 2022

Taiana was very friendly and helpful. Dealership has great presentation and floorplan. Unfortunate that we couldn't reach a deal for the car and my trade. Maybe next time! More

by firebird1388
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taina
Aug 16, 2022 -

Audi Honolulu responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Please contact Vince Leong, Sales Manager, at (808) 585-6600 or vleong@jnag.com for further questions. Mahalo, Mia Mijuskovic Branding & Marketing Manager

November 13, 2018

The service experience was on a level I never had before! The overall fantastic service experience was driven by the Service Advisor Mr. Sonnie Torres who was there to always answer questions and kept me advi More

by lee.leroy555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Mr. Sonnie Torres
December 22, 2017

Excellent servicing of car Took my car in for regular maintenance and a safety check. The work was completed within a few hours to my pleasant surprise instead of an all-day af More

by JHKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis and Wendy
July 04, 2017

Awesome! If you are in the market for a new car, visiting the team at Audi Honolulu is highly recommended! This recently opened dealership is not only extremel More

by yukixsa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb
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