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Audi Hoffman Estates - Service Center

Hoffman Estates, IL

4.6
3,514 Reviews
Call Service Center (847) 843-9900

3,514 Reviews of Audi Hoffman Estates - Service Center

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May 30, 2024

The service team at Audi Hoffman Estates is always first class, responsive and reliable. They communicate the issues well and are always upfront and fair in pricing. I recommend them 100% More

by Debar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Macedon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Audi Hoffman Estates responded

Thanks for sharing your thoughts about your experience with Audi Hoffman Estates. We appreciate your business and hope to see you again soon!

Helpful
May 30, 2024

Very good and efficient service. Good communication during repair process. Loaner was appreciated. Finished quickly. More

by KLSEYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Emberton
Report | Print
May 31, 2024 -

Audi Hoffman Estates responded

Thank you for choosing Audi Hoffman Estates. Your feedback and rating mean a lot to us. We're glad Andy was able to help, and we hope to see you again!

Helpful
May 29, 2024

Overall, an excelent experience. Patrick was very helpful and courteous. Confortable and quite environment that allowed me to work while waiting for my vehicle. More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
Report | Print
May 30, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

Helpful
May 28, 2024

Great service and it was an overall solid experience working with the team at Audi Hoffman Estates More

by DRYCHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Malone
Report | Print
May 29, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 28, 2024

Patrick was an absolute delight! He made the entire service trip a great experience. Not something I’d expect to say about an oil change! More

by LUCAS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Melone
Report | Print
May 29, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

Helpful
May 26, 2024

Good customer service and communciation. Pat kept me well informed about the status of my vehicle. More

by STEVE.H0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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May 29, 2024 -

Audi Hoffman Estates responded

Thank you for your business and this review, Steve. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 26, 2024

very helpful and courteous. Knew the vehicle and extremely helpful in comunicating with me Definitely would use the service department for my vehicle More

by PHYLE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
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May 29, 2024 -

Audi Hoffman Estates responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 26, 2024

Audi of Hoffman estates is the best, always treating you whit respect always provides good service, happy whit the job they do thank you !! More

by SEGUISMUNDO23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot the name but not in the list above
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May 29, 2024 -

Audi Hoffman Estates responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Hoffman Estates.

Helpful
May 26, 2024

It was a good experience, efficient, communication was good and time it took for maintenance was acceptable More

by GRROOFS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert LeGault
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

Helpful
May 25, 2024

Professional and very helpful, Tim Machonga is a great representative of your dealership. It’s very nice to have this experience at this dealership! More

by BLS0021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Machonga
Report | Print
May 29, 2024 -

Audi Hoffman Estates responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Hoffman Estates!

Helpful
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