Audi Hoffman Estates - Service Center

excellence I came in for service on a recall. Rick was friendly, courteous and helpful! Top notch!! The time frame he quoted me was spot on. I would come here ag I came in for service on a recall. Rick was friendly, courteous and helpful! Top notch!! The time frame he quoted me was spot on. I would come here again the next time my car needed repair or service and would ask to talk with Rick! More

Excellent Service I continue to be thrilled with my experience at Audi of Hoffman Estates. This was the first scheduled service for my S6. The experience was everythi I continue to be thrilled with my experience at Audi of Hoffman Estates. This was the first scheduled service for my S6. The experience was everything I would ask for, in particular the flexibility with the loaner. More

38 years of owning Audi's should provide a clue I bought an Audi 5000 in 1978, a 5000 Turbo in 1986, a 100S in 1992, a TT in 2003, and A6 2.7 T in 2006, plus my wife has leased eight A6's over the I bought an Audi 5000 in 1978, a 5000 Turbo in 1986, a 100S in 1992, a TT in 2003, and A6 2.7 T in 2006, plus my wife has leased eight A6's over the past 16 years. Hoffman Estates Audi has kept the story going. More

courteous, professional and comfortable All the people I have met are what a person would expect in a service dept. It starts from the time I make an appointment to when I leave the store. All the people I have met are what a person would expect in a service dept. It starts from the time I make an appointment to when I leave the store. Thanks! More

Seamless Pretty much a painless experience. I would put something other than soap operas on tv Overall it was a very good service from beginning to end Pretty much a painless experience. I would put something other than soap operas on tv Overall it was a very good service from beginning to end More

As always, a great service experience at Audi Hoffman Eric Defort and the entire service team, as always, provided top notch customer service during my recent service visit to Audi Hoffman Estates. I'm a Eric Defort and the entire service team, as always, provided top notch customer service during my recent service visit to Audi Hoffman Estates. I'm always greeted promptly upon pulling in to the service drive by dealership service staff and Eric quickly begins the process of checking me in so my vehicle can be serviced quickly. This visit I waited for my car to be serviced since it was simply a headlight bulb replacement, the work was done quickly and I was on my way. More

The German Eric "the German" Defort was a pleasure as always to work with. Updated and talked through all my repairs thoroughly. Very happy with the treatment. Eric "the German" Defort was a pleasure as always to work with. Updated and talked through all my repairs thoroughly. Very happy with the treatment. More

Audi A7 Service Recall Eric always does an excellent job. Service is outstanding as is the quality of the work. I always come here $or service on my Audis. Eric always does an excellent job. Service is outstanding as is the quality of the work. I always come here $or service on my Audis. More

Prompt service; neat, clean facility Friendly, customer service oriented staff. My car has needed only yearly service, but I always receive a reminder and making an appointment is easy. I Friendly, customer service oriented staff. My car has needed only yearly service, but I always receive a reminder and making an appointment is easy. I also appreciate that my loaner was the same model as my car. At a previous Audi dealer I was given a cheap used car as a loaner for my A8 and given a "take it or leave it attitude." This dealer is 100% better. More

First Class Service It was pleasure to discover that this dealership cares not only for your vehicle but also treat their customers very nice. Special thanks to Rick Kel It was pleasure to discover that this dealership cares not only for your vehicle but also treat their customers very nice. Special thanks to Rick Kelstrom, service consultant who is very knowledgeable and professional. More